House Manager

Hope Family Partners; Lewiston (ME); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health insurance

Vision/Dental insurance

Paid training

Life insurance

401(k) Retirement Plan

Job summary

Hope Family Partners in Maine seeks a House Manager to oversee daily operations of residential homes for adults with IDD and Autism, leading a team of Direct Support Professionals to ensure person-centered, safe care.

You will mentor staff, coordinate IPPs, schedule coverage, maintain records, and ensure HCBS compliance while collaborating with families, case managers, and healthcare providers. Starting salary range: $45,300–$55,000 with health and retirement benefits.

Qualifications

• Experience in Human Services or related field.
• Supervising or managing employees.
• Strong leadership, communication and organization.
• Good time management and prioritization.
• Ability to work independently within a team.
• Valid driver's license and background checks.
• Flexibility to participate in on-call rotations.

Responsibilities

• Lead, coach and supervise Direct Support Professionals for high-quality care.
• Promote dignity, respect, independence, and community inclusion.
• Develop and monitor IPPs with interdisciplinary teams.
• Schedule staff and manage timecards via Paylocity.
• Provide coaching, evaluations, and accountability.
• Coordinate medical appointments and advocate for individuals.
• Maintain documentation, client files, and records.
• Ensure HCBS/regulatory compliance and policies.
• Oversee MARs, menus, calendars, schedules, and program docs.
• Communicate with Residential Coordinators, families and providers.
• Provide direct support when needed and participate in after-hours on-call.

Skills

Leadership

Communication

Organizational skills

Time management

Independent work

Driver's license

Background checks

Job description

Job Description

House Manager
Hope Family Partners
Location: Maine
Position Type: Full-Time, Salaried (Exempt)

Make a Difference Every Day

Hope Family Partners is seeking compassionate, organized, and motivated leaders to join our team as House Managers. This is an exciting opportunity for professionals who are passionate about improving the lives of adults with Intellectual and Developmental Disabilities (IDD) and Autism while leading a team of dedicated Direct Support Professionals.

As a House Manager, you will oversee the daily operations of one or more residential homes, ensuring individuals receive exceptional, person-centered support in a safe, respectful, and enriching environment. If you enjoy mentoring staff, solving problems, and creating positive outcomes for both employees and the people they support, we'd love to hear from you.

What You'll Do

As a House Manager, you will:

• Lead, coach, and supervise Direct Support Professionals to provide high-quality care.
• Foster an environment where individuals are treated with dignity, respect, and compassion while promoting independence and community inclusion.
• Develop and monitor Individual Program Plans (IPPs) in collaboration with interdisciplinary teams.
• Schedule staff, approve timecards and time-off requests through Paylocity, and ensure appropriate staffing coverage.
• Provide ongoing coaching, performance evaluations, and accountability for direct support staff.
• Coordinate medical appointments and advocate for the individuals we support.
• Maintain accurate documentation, incident reports, client files, and daily records.
• Ensure compliance with Hope Family Partners policies, HCBS regulations, and all applicable state and federal requirements.
• Monitor and oversee key residential operations, including:
  • Medication Administration Records (MARs)
  • Menus and nutrition planning
  • Client activity calendars
  • Household schedules
  • Mileage reimbursements
  • Program documentation
• Maintain strong communication with Residential Coordinators, families, guardians, case managers, healthcare providers, and other stakeholders.
• Provide direct support to individuals when staffing needs require.
• Participate in after-hours on-call responsibilities as needed.

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Vision/Dental insurance
• Paid training
• Life insurance
• 401(k) Retirement Plan

Starting salary range: $45,300 - $55,000

Requirements

What We're Looking For

Required Qualifications

• Experience working in Human Services or a related field.
• Previous experience supervising or managing employees.
• Excellent leadership, communication, and organizational skills.
• Strong time management and ability to prioritize multiple responsibilities.
• Ability to work independently while supporting a collaborative team environment.
• Valid driver's license and acceptable driving record.
• Ability to successfully complete all required background checks.

Preferred Qualifications

• Experience supporting individuals with Intellectual and Developmental Disabilities and/or Autism.
• Certified Direct Support Professional (DSP) or previous DSP experience.
• Experience with HCBS regulations and residential services.

Schedule

• Monday through Friday, 8:00 AM – 4:00 PM
• Participation in an after-hours on-call rotation, including evenings and weekends, as needed.