House Attendant /Housemen

StepStone Hospitality; Tampa (FL); Hybrid; USD 26,000 - 32,000; Full time

Job summary

The Four Points by Sheraton in Tampa, FL is seeking a proactive housekeeping team member to maintain clean and orderly rooms and public areas. You will contribute to a welcoming guest experience while following safety standards and company policies.

This role emphasizes efficiency, attention to detail, and a positive, service-oriented attitude. Responsibilities include delivering items to rooms, restocking supplies, and assisting with general cleaning tasks.

Qualifications

• Ability to work independently with motivation.
• Positive attitude and friendly demeanor.
• Experience in customer service or hospitality preferred.

Responsibilities

• Deliver supplies to guest rooms and service areas.
• Strip, seal and wax floors following safety procedures.
• Restock shelves and cleaning caddies with supplies.
• Move and arrange furniture and turn mattresses as required during cleaning.
• Handle guest requests professionally and report issues promptly.

Skills

Independent work

Smile

Customer service

Attention to detail

Professionalism

Job description

Description

We are looking for an ambitious and fun individual to join our hard-working housekeeping team at The Four Points by Sheraton. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!

• Supply own cleaning cart with appropriate supplies for shift.
• Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms.
• Strip, seal, and wax floors according to proper procedures using any safety equipment necessary.
• Restock shelves with paper supplies and restock room cleaner caddies daily.
• Put away all incoming supplies and deliveries.
• Move and arrange furniture and turn mattresses as required during general cleaning.
• Deliver excellent customer service.
• Create daily job lists and record all serviced rooms.
• Maintain equipment in good condition.
• Report on any shortages, damages or security issues
• Handle reasonable guests' complaints/requests and inform others when required.
• Move and arrange furniture and turn mattresses as required during general cleaning.
• Comply with health and safety regulation and act in line with company policies and licensing laws.

Requirements

Skills to be successful in this role would include:

• Ability to work independently and remain motivated.
• Smile
• Proven working experience in relevant field.
• Helpful with customer service
• Professionalism along with speed and attention to detail

EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.