House Attendant (\"Asistente y Atencion en area de Limpieza:)

AC Element Phoenix City North; Phoenix (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Azul Hospitality Group is seeking a dedicated Housekeeping House Attendant to maintain cleanliness and presentation across public spaces and guest areas in our Phoenix property. You will support daily operations, replenish supplies, and ensure outstanding guest experiences.

Responsibilities include cleaning public areas, guest rooms, floors, restrooms, and back-of-house spaces; assisting room attendants; handling linens and trash; and working with the team to uphold Azul’s service standards.

Qualifications

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Excellent customer relations skills and a professional demeanor.
• Detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills and be comfortable with standard software.
• Ability to work with internal and external guests in a courteous manner.

Responsibilities

• Perform general cleaning duties in public areas, storage areas and administrative areas.
• Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
• Supply own cleaning cart with appropriate supplies for shift.
• Ensure work areas are clean when finished.
• Be knowledgeable about the hotel and answering to guests inquiries and requests.
• Run supplies and service items to guestrooms as requested.
• Dust furniture and fixtures.
• Polish metalwork and furniture.
• Vacuum floors.
• Participate in the guest room Deep Cleaning program.
• Perform deep cleaning tasks and special projects (e.g., mattress flipping, furniture moves).
• Assist with carpet cleaning and extraction.
• Strip rooms for Room Attendants upon check out.
• Collect soiled linens from rooms for laundering.
• Receive and store linen supplies in appropriate locations.
• Assist Room Attendants by bringing additional items needed for guest rooms.
• Remove and dispose of trash.
• Clean outside areas including porte cochere and other arrival areas.
• Ensure staff break areas and administrative offices are clean and well maintained.
• All other duties assigned by managers and supervisors.

Skills

Communication skills

Customer service

Detail oriented

Organizational skills

Basic computer skills

Teamwork

Safety awareness

Education

High school diploma or equivalent

Job description

PHOENIX, AZUL HOSPITALITY IS HIRING! BE PART OF SOMETHING EXTRAORDINARY!JOIN US AT OUR JOB FAIR! We will be hiring on the Spot (Lo invitamos. Estaremos contratando!)WHEN? Wednesday, October 28, 2026, from 11:30 AM – 6:00 PMWHERE? Backyard Phoenix - 21001 N. Tatum Blvd., Phoenix, AZ 85050Free parking available!We’re building the Pre-Opening Team for the exciting new dual-brand AC Hotel by Marriott & Element by Westin, opening in Phoenix in Q4 2026 — and we’re looking for passionate, talented, and hospitality-driven individuals ready to make an impact!With 240 guestrooms across two distinctive brands, AC Kitchen & Patio, the AC Lounge, Element’s signature Rise breakfast, and more than 6,000 sq. ft. of meeting and event space, this is your chance to help bring an extraordinary new hospitality experience to life!Please complete your application of employment and meet us on Wednesday, October 28 to meet our team, and take the first step toward your next career adventure!About Azul Hospitality GroupAzul Hospitality Group is an award-winning hotel management company known for its people-first culture, operational excellence, and strong partnerships with leading global brands including Marriott, Hilton, Hyatt, and IHG. Azul is widely respected for developing talented leaders, fostering innovation, and creating memorable guest experiences. The company offers a collaborative environment where leaders are empowered to make decisions, drive performance, and grow professionally.What Azul Offers?A Culture Built on Trust – We believe in empowering our people, fostering open communication, and building relationships grounded in mutual respect, honesty, and accountability.Work with Recognized Hospitality Brands – Gain valuable experience in a professional hospitality environment.Competitive Pay and Incentives – Enjoy competitive compensation and performance-based rewards.Comprehensive Employee Benefits – Access a benefits package designed to support your well-being.Career Growth Opportunities – Develop your skills and explore opportunities for advancement within our growing hospitality organization.Supportive Team Culture – Be part of a collaborative environment that fosters camaraderie, promotes teamwork, inspires innovation, and celebrates everyone's contributionsAzul Hospitality Group is an equal opportunity employer dedicated to fostering a diverse and inclusive work environment.We are looking for a dedicated and service-oriented Housekeeping House Attendant to help maintain the cleanliness, organization, and overall appearance of our hotel.In this role, you will play an essential part in creating a welcoming and comfortable environment for our guests by keeping public areas clean, assisting the housekeeping team with daily operations, replenishing supplies, and ensuring our hotel meets the highest standards of cleanliness and presentation.We’re looking for someone who takes pride in their work, has a keen eye for detail, works well with a team, and understands that every detail contributes to an exceptional guest experience.Do you take pride in creating clean, welcoming spaces and making guests feel at home? We’d love to meet you!POSITION PURPOSEEnsure all public areas are clean and maintained according to the standards of the hotel.ESSENTIAL RESPONSIBILITIESPerform general cleaning duties in public areas, storage areas and administrative areas.Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.Supply own cleaning cart with appropriate supplies for shift.Ensure work areas are clean when finished.Be knowledgeable about the hotel and answering to guests inquiries and requests.Run supplies and service items to guestrooms as requested.Dust furniture and fixtures.Polish metalwork and furniture.Vacuum floors.Participate in the guest room Deep Cleaning program.Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.)Assist with carpet cleaning and extraction.Strip rooms for Room Attendants upon check out.Collect soiled linens from rooms for laundering. Receive and store linen supplies in appropriate locations.Assist Room Attendants by bringing any additional items needed for the guest rooms.Remove and dispose of trash.Clean outside areas including porte cochere and other arrival areas.Ensure staff member break areas and administrative offices are clean and well maintained.All other duties assigned by managers and supervisors.SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:Assist with any guest inquiry.Follow all company and safety and security policies and procedures.Report maintenance problems, safety hazards, accidents, or injuries.Perform other reasonable job duties as requested by direct and indirect Supervisors.PHYSICAL DEMANDSEnvironmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.Must be able to sit at a desk for up to six (6) hours per day. Walking and standing are required at times. Length of time of these tasks may vary from day to day and task to taskMust be able to exert well-paced ability to maneuver between functions occurring simultaneously.Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.Must be able to lift up to 45 lbs. as needed.Must be able to push and pull carts and equipment weighing up to 250 lbs.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:Must be able to speak, read, write, and understand the primary language used in the workplace.Requires good communication skills, both verbal and written.Must have excellent customer relations skills.Must be detail oriented with outstanding organizational and communication skills.Must possess basic computer skills.Must possess basic computational ability.Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.Self-driven and able to work independently.Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.EDUCATIONHigh school or equivalent education required.EXPERIENCEPrior hotel experience preferred.LICENSES OR CERTIFICATIONSN/AGROOMINGAll Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.ATTENDANCERegular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.