House Attendant

Hyatt Place; Washington (District of Columbia); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated House Person to ensure cleanliness and guest satisfaction. In this role, you will maintain public areas, greet guests, and support housekeeping operations. Your attention to detail and commitment to excellence will contribute to a welcoming environment for all guests. This position offers a unique opportunity for growth within the hotel, potentially leading to roles such as Housekeeping Supervisor or Front Office Manager. Join a team that values service and sustainability while making a positive impact on guest experiences.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.
• High school diploma preferred.

Responsibilities

• Clean and maintain public hotel areas according to brand standards.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Respond to guest inquiries and assist as needed.

Skills

Housekeeping Experience

Guest Service

Cleaning Skills

Safety Practices

Education

High School Diploma

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: Hospitality Online