House Attendant

Kimpton Hotels & Restaurants; Santa Barbara (CA); On-site; USD 22,730 - 26,298; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

A hospitality company in Santa Barbara, CA is seeking a dedicated Attendant to maintain cleanliness and provide excellent service to guests. Responsibilities include ensuring public areas are clean, responding to guest requests, and managing housekeeping tasks effectively. Candidates should have a High School Diploma, experience in customer service, and a flexible schedule. This role offers a competitive hourly wage and a comprehensive benefits package.

Qualifications

• 1 year of experience in customer service or a similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service with good communication skills.

Responsibilities

• Maintain cleanliness and appearance of the hotel.
• Ensure public areas are kept clean.
• Respond to guest requests quickly and in a friendly manner.

Skills

Customer service

Verbal communication

Flexibility

Education

High School Diploma

Job description

What You’ll Do

Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Clean and set‑up meeting room functions according to the function sheets.
• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions, including the morning coffee service and nightly concierge events.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Quickly respond to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times.

What You Bring

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service and good verbal communication skills, basic writing skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.

For our complete EEO policy click here.

The hourly pay range for this role is $16.50 to $19.09. This range is only applicable for jobs to be performed in Santa Barbara, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.

You can apply for this role through the link below (or through internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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