House Attendant

Plazahotelelpaso; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel in Philadelphia is seeking a dedicated House Person to maintain cleanliness and guest satisfaction in public areas. The successful candidate will be responsible for various cleaning tasks and will have opportunities for growth into supervisory roles. Ideal applicants should have previous housekeeping experience and a commitment to high service standards.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Clean and maintain public hotel areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant during staffing shortages.

Skills

Cleaning

Guest Service

Organization

Education

High School diploma preferred

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels