House Attendant

Sonesta International Hotels Corporation; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company (k

Paid Vacation & Sick Time

Paid Parental Leave

Employee Discounts

Sonesta Hotel Discounts

Job summary

Sonesta International Hotels Corporation seeks a dedicated House Attendant at Sonesta Miami Airport, FL. The role supports Room Attendants by delivering linens, transporting soiled items to laundry, and assisting with public area cleaning and laundry operations.

The position requires physical stamina, flexibility to work mornings, evenings, weekends and holidays, and ability to learn safety standards. Join a team focused on guest satisfaction and Sonesta Service.

Qualifications

• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evenings, weekends, and holidays.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests according to the Sonesta G.U.E.S.T. standards.
• Work with Room Attendants with heavy items such as mattresses and linens; deliver linens and supplies to Room Attendants.
• Maintain the cleanliness and organization of floor closets and corridors; remove trash and clean floors.
• Respond to guests’ requests in a timely and efficient manner; report needed repairs or unsafe conditions.
• Assist with laundry when assigned; monitor supplies and operate washers/dryers according to standards.

Skills

Housekeeping experience

English proficiency

Teamwork

Physical stamina

Job description

House Attendant# Welcome, People People!## House AttendantApply: Sonesta Miami Airport, FL: Full time: Posted Today: R-0074140**We’re People People. Are you?**We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting). **What this role is all about** The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the Housekeeping Manager. **What you’ll be doing****DUTIES AND RESPONSIBILITIES**:* Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.* Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants.* Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.* Respond to guests’ requests such as in a timely and efficient manner.* Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.* Report needed repairs or unsafe conditions to supervisor.* Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.* Minimize waste of supplies and amenities within all areas of housekeeping.* Deliver lost and found items according to established procedures.* May regularly assist with deep cleaning projects.* When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.* Ensure compliance with federal, state and local laws regarding health and safety services.* Perform other duties as assigned.**QUALIFICATIONS AND REQUIREMENTS**:* Some previous housekeeping experience preferred.* Previous background from the extended stay industry preferred.* Ability to speak, read, and write fluent English is preferred; other languages beneficial.* Basic reading, writing and mathematical abilities are preferred.* Frequently standing up, bending, climbing, kneeling, and moving about the facility.* Carrying, lifting or pulling items weighing up to 75 pounds.* Will be required to regularly use commercial cleaning chemicals.* Will be required to work mornings, evening, weekends, and holidays. **Anticipated Pay Range & Additional Job Information** **How we reward you**At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer: * Medical, Dental & Vision Insurance* Health Savings Account (HSA) with Company Match* 401(k) Retirement Plan with Company Match* Paid Vacation & Sick Time* Paid Parental Leave* Company-Paid Life Insurance* Company-Paid Short-Term & Long-Term Disability* Hospital Indemnity, Critical Illness & Accident Insurance* Educational Assistance* Sonesta Hotel Discounts (yes, you’ll want to use these )* Additional Perks & Employee Discounts **Our Commitment to You** Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. **Before You Apply** To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.