House Attendant

Los Angeles Country Club; Los Angeles, Northern (CA, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

401k with Employer Match

Free meals and events

Growth opportunities

Golf and Tennis privileges

Job summary

The Los Angeles Country Club is seeking a dedicated housekeeping associate to clean public areas, employee spaces, and golf course facilities in accordance with our high standards of cleanliness and safety.

Responsibilities include assisting guests with luggage, supporting front desk and event needs, and maintaining inventory of linens and supplies while upholding the club’s privacy and safety expectations.

Qualifications

• Ability to communicate clearly in English with members, guests and staff.
• Experience cleaning large public spaces and guest relations training is preferred.
• Familiarity with proper chemical handling and safety procedures.

Responsibilities

• Clean all public areas, employee areas and club facilities per standards.
• Assist in moving furniture and setting up for events as needed.
• Provide timely delivery of items requested by guests and staff.
• Support Front Desk and maintain security of club property.

Skills

English communication

Attention to detail

Customer service

Safety awareness

Education

High school graduate or equivalent

Tools

Computers & office equipment

Job description

Job Details

Job Location: The Los Angeles Country Club - Los Angeles, CA 90024

Position Type: Full Time

Salary Range: $18.42 - $20.00 Hourly

• $18.42 - $20.00 per hour based on experience.
• Lots of Opportunity in a Stable, Safe, & Beautiful work environment.
• 401k with Employer Match.
• FREE meals and fun employee events.
• Talent development and growth opportunities.
• Golf and Tennis privileges, including free clinics

Why you’ll love The Los Angeles Country Club

The Los Angeles Country Club is a historic member-owned institution with a distinguished legacy and a longstanding commitment to the community. At LACC we offer exceptional golf, high-quality cuisine and service in an elegant setting. We strive to make sure our employees are reaching their goals and working in the role they enjoy. We provide the perfect environment for learning and opportunities for growth. We encourage feedback and constantly strive for improvement to ensure an extraordinary member and staff experience.

Position Summary

Clean all public areas, employee areas and golf course bathrooms, tennis pro office, maintenance dorms and offices as assigned, in accordance with established quality and performance standards. Assist in the moving of furniture from various locations to accommodate banquet needs. Additional responsibilities include those of a Bellman and Doorman when needed. Performs duties for scheduled projects related to maintenance as assigned by the Department Head.

QualificationsSpecific Job Knowledge, Skills and Abilities

• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Club requirements
• Ensure security of any assigned keys and radios
• Review assignment sheet and update completed assignments
• Organize work duty priorities
• Review assigned area and complete general removal of any trash or debris on floors
• Collect linen carts from the laundry with clean linen and supplies. Transport linen carts to appropriate floor closets and neatly stock according to diagram
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor’ remove non-floor closet items and transport to proper storage areas
• Remove all dirty linen from assigned Room Attendants carts and closets and transport to the laundry
• Remove all dirty glasses from assigned Room Attendants’ carts and closets. Transport to kitchen’s dish room glass washer and wash glass. Return clean and capped glasses to floor closets and place in racks
• Clean designated areas with proper chemicals, tools and equipment
• Wipe down all surfaces of ice machines, counters and shelves
• Ensure that nothing is stored in stairwells
• Check under furniture for debris and remove if present
• Inspect condition of all furniture for tears, rips and stains and report damages to Housekeeping Office. Dust and polish all woodwork
• Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions
• Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents
• Clean all lamps, light fixtures, light switches and check for proper working condition
• Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned
• Remove dust on drapes weekly and realign to correct position daily
• Remove dust, dirt, marks and fingerprints from door and door frames
• Remove stains, scuff marks, and dust from baseboards, ledges and corners
• Polish all brass surfaces to a high gloss
• Empty trash containers, ashtrays and ash urns in public areas into proper containers for recycling
• Use designated chemicals, supplies and equipment to clean various floor surfaces (mops, buffers, vacuums, wet vacuums, extractor, shampoo machine, etc). Replace floor mats. Remove debris from elevator tracks
• Empty vacuum cleaner bags, replace and clean machines
• Provide timely delivery of ay items requested by guests. Retrieve items from guest rooms and return to proper storage areas
• Handle member requests for shoe shines as assigned; retrieve shoes from guest room, shine shoes and return to guest room
• Report any damages or maintenance problems to Housekeeping Office
• Turn over any lost and found items to the Front Desk
• Handle guest complaints by following proper Club and department procedures
• Ensure confidentiality of members and their guests
• Ensure security of Suite access and Club property
• Maintain complete knowledge and comply with all hotel and departmental policies and procedures
• Report to Housekeeping Office and management any health and safety hazards
• Move furniture using correct equipment and or with assistance, exercising care and safety procedures
• Assist guests with luggage and assist Front Desk as assigned
• Make up rollaway beds; transport to designated rooms
• Turn mattress and box springs according to rotation schedule
• Maintain organization and inventory of Club furniture in the bungalows
• Stock Housekeeping Department supplies.
• Assist in linen inventory
• Collect soiled linen for linen service pickup

Qualification Standards

• Ability to count
• Ability to clearly and pleasantly communicate in English with members, guests, management and co-workers to their understanding, both in person and on the radio.
• Ability to provide legible communication and directions.
• Knowledge of computers and general office equipment
• Previous experience in cleaning public buildings
• Prior guest relations training.
• Knowledge of proper chemical handling

Education

• High school graduate or equivalent vocational training.

Experience

• 2 years prior experience in cleaning large public spaces.
• Prior Guest relations training
• Experience handling cleaning machinery
• Knowledge of proper chemical handling