House Attendant

Hilton Garden Dallas; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel management company is seeking a House Attendant/Houseman to support room attendants and enhance guest experiences in Dallas. This role involves maintaining cleanliness across public areas, performing laundry operations, and ensuring guest satisfaction through warm interactions. Ideal candidates should be self-motivated, detail-oriented, and capable of lifting moderate weights.

Qualifications

• Must be able to communicate verbally in English professionally.
• Ability to lift 50 lbs and push/pull 100 lbs.
• Enjoy working part of a team and taking personal responsibility.

Responsibilities

• Maintain cleanliness of hotel lobby, hallways, and public areas.
• Interact warmly with all guests while completing requests.
• Assist with laundry operations and stock housekeeping supplies.

Skills

Self-motivated

Detail-oriented

Teamwork

Customer service

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

JOB SUMMARY

The House Attendant/Houseman offers essential support to the Room Attendants while directly interacting with guests throughout each shift.

JOB DUTIES

• Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
• Clean and maintain the appearance of the surrounding areas of the hotel, including removing debris or trash from the sidewalk and watering potted plants.
• Warmly interact with all guests, including in public areas and while completing guest requests.
• Report and log any lost and found items immediately when found according to hotel procedures.
• Effectively work with team members to accomplish assigned tasks each day.
• Return all equipment and keys at the end of the shift.
• Work safely to prevent injury to yourself, other staff members, or our valued guests.
• Maintain organization and cleanliness of housekeeping closets, guest areas, and hotel facilities.
• Assist with laundry operations, including loading and unloading linen, folding, and storage.
• Stock all housekeeping closets with linen and housekeeping supplies.
• Watch for safety hazards and report them immediately to the manager.
• Maintain control of keys issued to perform assigned duties.
• Teamwork: effectively communicate and work with associates to complete daily tasks.
• Perform other duties as directed, developed, or assigned.

MINIMUM REQUIREMENTS

• Self-motivated and able to complete tasks and duties without constant supervision.
• Possess a desire to provide service to others and offer an exceptional, personalized experience for our guests.
• Able to give and receive information clearly and professionally.
• Maintain a sharp eye for detail while still able to multi-task.
• Enjoy working as part of a team while embracing personal responsibility.
• Lift up to 50 lbs., push or pull up to 100 lbs.
• The houseman will spend 90% of the shift on his or her feet.
• Must be able to communicate verbally in English in a professional, courteous manner.

Shift:

• AM shift - flexibility required

Weekly day range: Weekend availability

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

About HRI Hospitality

With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation’s premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH’s hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.