House Attendant

Plazahotelelpaso; Broomfield (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking hotel as a House Person, where your role is crucial in maintaining cleanliness and guest satisfaction. You'll be responsible for ensuring public areas are spotless and welcoming, while also engaging with guests in a friendly manner. This position offers opportunities for growth into supervisory roles, making it perfect for those looking to advance in the hospitality industry. If you have a passion for service and a keen eye for detail, this is the opportunity for you to shine in a supportive environment that values excellence and sustainability.

Qualifications

• Previous housekeeping experience preferred.
• High school diploma preferred.

Responsibilities

• Clean and maintain public hotel areas.
• Inspect assigned areas and perform cleaning tasks.
• Respond to guest inquiries and assist.

Skills

Housekeeping

Customer Service

Attention to Detail

Education

High School Diploma

Tools

Cleaning Chemicals

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of it in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends, and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels