House Attendant

HHM Hospitality; Bloomington (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

HHM Hospitality is seeking a House Person in Bloomington, Indiana to ensure cleanliness in public areas of the hotel. Responsibilities include greeting guests, performing cleaning tasks, and maintaining satisfaction scores. The ideal candidate should have previous housekeeping experience and a focus on sustainability practices.

This role involves lifting and handling cleaning chemicals, requiring physical stamina. Join HHM, an equal-opportunity employer, dedicated to providing excellent service and a supportive work environment.

Qualifications

• Must handle cleaning tasks in guest areas effectively.
• Experience in a housekeeping role preferable.
• Able to follow safety and sustainability practices.

Responsibilities

• Clean and maintain public hotel areas.
• Inspect and perform cleaning tasks in assigned areas.
• Respond to guest inquiries and provide assistance.
• Maintain cleanliness in guest areas and report maintenance issues.

Skills

High School diploma preferred

Previous housekeeping experience required

Ability to work in a team

Aware of guest satisfaction scores

Education

High School diploma preferred

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.