House Attendant

HHM Hospitality; Santa Fe (NM); On-site; USD 28,000 - 32,000; Full time

Job summary

HHM Hospitality is seeking a dedicated House Person in Santa Fe, New Mexico, responsible for cleaning and maintaining public areas of the hotel. The role involves ensuring guest satisfaction through attentive service and adherence to established hotel standards.

Candidates should possess prior housekeeping experience and a high school diploma is preferred. This position requires physical stamina, as duties include standing for extended periods and lifting up to 25 pounds. Join a welcoming team committed to sustainability and guest satisfaction.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.
• Ability to perform physical tasks such as lifting, standing, and bending.

Responsibilities

• Clean and maintain public hotel areas according to established standards.
• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Report maintenance issues and maintain cleanliness of guest areas.

Skills

Cleaning

Guest Service

Physical Stamina

Education

High School diploma preferred

Tools

Cleaning Chemicals

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.