House Attendant

HHM Hospitality; Pleasanton (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

HHM Hospitality is seeking a House Person to ensure the cleanliness and maintenance of public hotel areas according to established standards. This role involves welcoming guests, performing cleaning duties, and addressing guest inquiries while maintaining high service standards.

Prior housekeeping experience is preferred, and candidates should be prepared to work varied schedules, including holidays and weekends. Join our team and contribute to guest satisfaction while adhering to sustainability practices.

Qualifications

• Previous experience in housekeeping or equivalent training is necessary.
• A high school diploma is preferred.

Responsibilities

• Maintain cleanliness of public hotel areas according to brand standards.
• Greet guests courteously and assist with inquiries.
• Inspect assigned areas for cleanliness and perform cleaning tasks.

Skills

High School diploma preferred

Previous housekeeping experience required or equivalent training preferred

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.