House Attendant

Aimbridge Hospitality; Albuquerque (NM); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a dynamic team at a leading hotel management firm where you will play a crucial role in maintaining the hotel's public areas and ensuring guest satisfaction. This position offers a unique opportunity to engage with guests, assist with their needs, and contribute to a welcoming atmosphere. You'll be responsible for cleaning and maintaining the hotel’s appearance, ensuring that every guest feels valued and comfortable. With a focus on teamwork and high standards, this role is perfect for someone who thrives in a fast-paced environment and is passionate about hospitality. Embrace the chance to grow within a company that values its associates and offers competitive benefits.

Benefits

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

401(k) Retirement Plan

Employee Assistance Program

Qualifications

• High School diploma or equivalent preferred.
• Must have a valid driver license and acceptable MVR.

Responsibilities

• Clean and maintain public areas of the hotel.
• Handle luggage assistance requests in a friendly manner.
• Comply with hotel standards to ensure efficient operations.

Skills

Communication Skills

Time Management

Customer Service

Problem-Solving

Education

High School Diploma

Job description

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Record).
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations.
• Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Clean and buff floors daily according to hotel standards.
• Shampoo carpets and furniture in public areas as needed according to hotel standards.
• Clean public restrooms and ensure maintenance on a regular basis or as needed throughout the shift.
• Handle all requests for luggage assistance at check-in/out in a friendly, efficient, and courteous manner.
• Practice safe work habits to ensure safety for guests, fellow associates, and self.
• Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
• At the end of the shift, turn in all keys and assignment sheets to Housekeeping or Front Office.
• Complete daily assignment checklists and submit to supervisor at the end of the day.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Property Details

Hyatt Place Albuquerque Airport hotel offers easy access to Albuquerque International Airport (ABQ), the University of New Mexico, Cliff’s Amusement Park, ABQ BioPark, Isleta Amphitheater, and historic downtown Albuquerque. Our guests appreciate our hotel's rooms and amenities like the outdoor pool, fitness center, on-site dining, and shuttle service.

Company Overview

As the global leader in third-party hotel management, our growing portfolio includes over 1,550 hotels across all 50 states and 22 countries, featuring top international lodging brands, luxury hotels, destination resorts, and lifestyle hotels. Our associates are passionate about serving guests and achieving exceptional results, thriving in a culture where everyone is inspired to excel. Join Aimbridge Hospitality and explore a world of possibilities.

After an initial waiting period, full-time hires are eligible for a competitive benefits package, including:

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

About the company

Independent hotel management firm delivering superior investment returns for its strategic partners. Services include property management, asset management, development, renovation, and consulting for hotels and resorts.