Hourly Supervisor - Temple University

Aramark; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Hourly Supervisor to enhance operational profitability at a prestigious university. This role involves ensuring exceptional customer service, managing costs effectively, and leading a team to meet service standards. The ideal candidate will possess strong supervisory skills and a commitment to training and development. Join a dynamic environment where your leadership can drive success and contribute to a mission of service and purpose. This is a fantastic opportunity to grow your career in a supportive and impactful setting.

Qualifications

• 3-5 years of experience in a supervisory role.
• Current certifications as required for the position.

Responsibilities

• Control labor and production costs while ensuring quality service.
• Supervise staff and manage daily operations efficiently.
• Train employees on safety and sanitation standards.

Skills

Customer Service

Cost Control

Team Management

Training and Development

Education

Relevant Experience (3-5 years)

Current Certifications

Job description

Job Title: Hourly Supervisor - Temple University

Requisition #: 579274

Location: PHILADELPHIA, PA, US, 19122

Job Description

The Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Job Responsibilities

1. Control labor costs by supervising daily staffing levels and driving efficiency.
2. Manage production costs, supply costs, and inventory by adhering to operational standards.
3. Regularly audit service and quality.
4. Follow all standards and tracking procedures daily.
5. Develop and implement strategies to meet customer satisfaction goals.
6. Supervise teamwork and service consistently.
7. Handle employee issues professionally, adhering to company policies.
8. Support training programs to enhance skills, improve morale, and grow revenue.
9. Participate in employee reviews and address performance issues.
10. Ensure accurate adherence to time and attendance procedures.
11. Maintain staffing levels according to guidelines and adjust daily based on business needs.
12. Train employees on safety, health, and sanitation standards.

Qualifications

• 3-5 years of relevant experience.
• Current certifications as required.

This role may involve physical activities such as lifting, bending, pushing, pulling, and extended walking or standing. Uniforms and/or PPE may be required.

About Aramark

Our Mission

We are committed to service and purpose, striving to make a positive impact on our employees, partners, communities, and the planet.

Aramark provides equal employment opportunities without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

We serve millions daily through food and facilities services across 15 countries. Our goal is to develop talents, fuel passions, and empower growth. Learn more at our careers site or connect with us on Facebook, Instagram, and Twitter.