Hourly Supervisor - Temple University

Aramark; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Hourly Supervisor to enhance operational profitability while ensuring exceptional customer service and adherence to safety and sanitation standards. This role involves managing staffing levels, controlling costs, and training employees to foster a positive work environment. Join a team dedicated to making a significant impact on communities and employees alike, where your skills and initiative will drive success in a dynamic environment. If you're passionate about service and leadership, this opportunity is perfect for you.

Qualifications

• 3-5 years of relevant experience required.
• Current certifications as necessary for the role.

Responsibilities

• Supervise daily staffing levels and drive efficiency among staff.
• Manage production costs and maintain service quality standards.
• Support training programs to enhance skills and improve service.

Skills

Customer Service

Staff Management

Cost Control

Training and Development

Education

Relevant Certifications

Job description

**Job Description**

The Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

**Job Responsibilities**

1. Controls labor costs by supervising daily staffing levels and driving efficiency among staff.
2. Maintains control of production costs, supply costs, and inventory by adhering to operational standards.
3. Regularly audits service quality and standards.
4. Follows all established procedures and tracking methods daily.
5. Develops and executes strategies to meet customer satisfaction goals.
6. Supervises teamwork and service delivery consistently.
7. Manages employee issues professionally, adhering to company policies.
8. Supports training programs to enhance skills, improve service, increase revenue, and boost morale.
9. Participates in employee performance reviews and addresses performance issues.
10. Ensures accurate adherence to time and attendance policies.
11. Adjusts staffing levels daily based on business needs within established guidelines.
12. Trains all employees on safety, health, and sanitation standards.

At Aramark, developing new skills and taking initiative are key to making a positive impact for our employees and customers. Job duties may evolve or be assigned without prior notice.

**Qualifications**

• 3-5 years of relevant experience.
• Current certifications as required.

This role may involve physical activities such as lifting, bending, pushing, pulling, and extended periods of walking and standing. Uniforms and PPE may be required.

**Education**

[Insert educational requirements if applicable]

**About Aramark**

**Our Mission**

Rooted in service and driven by purpose, we aim to make a positive impact on our employees, partners, communities, and the planet.

We are committed to equal employment opportunity and do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military or veteran status, or other protected characteristics.

**About Aramark**

We serve millions daily through food and facilities services across 15 countries. We believe in developing talents, fueling passions, and empowering growth. Explore careers at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.