Hourly Shift Manager

McDonald's; Niles (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

4% 401K match program

Flexible scheduling

Paid Time Off

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts and free meals

Health Insurance

Job summary

McDonald’s in Ohio is seeking a Shift Manager in Training with prior management experience in quick service, hospitality, or retail. You must be 18+ and ready to lead a team to deliver fast, friendly service while upholding food safety and cleanliness.

This role offers flexible scheduling, growth opportunities, and a comprehensive benefits package including health insurance, 401(k) match, tuition assistance, paid time off, and employee discounts.

Qualifications

• Previous managerial experience required, ideally within a restaurant, retail or hospitality environment.
• 18 years or older for this position.
• Background in quick service restaurants, hospitality, or retail is strongly desired.

Responsibilities

• Plan for each shift and monitor performance.
• Lead shifts and supervise crew and other managers.
• Ensure fast, accurate, friendly service and uphold McDonald’s standards for quality, service and cleanliness.
• Maintain safety, security and profitability on shift.
• Provide coaching, motivation and training to the team.

Skills

Manager experience

Leadership

Customer service

Job description

Shift Manager in Training

Job Description

This position is for a Shift Manager in Training. Ideal candidates should have previous Manager experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

*If you do not have pervious Shift Leader experience, please consider applying for a Maintenance or Crew position.

Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit YOU.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which include but are

not limited to:

• Planning for each shift,
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards,
• Monitoring safety, security, and profitability,
• Communicating with other Shift Managers and crew,
• Motivating, delegating, and coaching the team
• Completing assigned cleanliness tasks
• Completing assigned planned maintenance tasks.

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Training

Benefits

• Competitive pay
• Bonus program
• 4% 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health Insurance
• And much more!

This role is vital to the operations within the restaurant because

you’ll:

• Lead the experience: Oversee and lead crew and other managers on your shift
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Previous managerial experience is required, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work in the famously fast paced McDonald’s environment. You must be 18 years or older for this position.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.