Hourly Shift Coordinator

Workstream; Lincoln (NE); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

None

Job summary

Burger King Lincoln is hiring an Hourly Shift Coordinator to lead a shift and help drive sales and profitability. You will work under the RGM/AM to supervise Team Members and ensure fast, friendly service.

The role requires 1–2 years in quick service, HS diploma or GED, and availability evenings/weekends/holidays. You will uphold brand standards and operate with a sense of urgency during peak hours.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required; some college preferred.
• 1-2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Availability for evenings, weekends and holidays.
• Willingness to work long and irregular shifts as needed.

Responsibilities

• Lead shift teams to meet profitability and service goals.
• Direct accurate product prep and prompt delivery within speed guidelines.
• Coach Team Members to improve performance and guest experience.
• Monitor operations and ensure brand standards are upheld.

Education

High School Diploma or GED

2 years of college preferred

1-2 years of quick service restaurant experience

Demonstrated understanding of guest service principles

Ability to work evenings, weekends, and holidays

Job description

The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

Summary Of Essential Duties And Responsibilities::

Profitability

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

Guest

• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People

• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills::

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.