Hourly Shift Coordinator

Workstream; Saint Helens (OR); On-site; USD 21,000 - 29,000; Full time

Job summary

BURGER KING is seeking an Hourly Shift Coordinator in Saint Helens, OR to lead the shift, coach teams, and drive profitability. You will support the RGM/AM, manage guest service, and ensure timely, high-quality product preparation and delivery.

Ideal candidates have 1–2 years in quick-service and are available for evenings, weekends, and holidays, with strong guest service skills and flexibility to cover long shifts.

Qualifications

• Must be at least eighteen years of age.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Lead a shift by supervising Team Members and executing shift plan.
• Direct efficient and accurate preparation and sale of products for prompt delivery.
• Motivate Team Members during the shift to achieve results.
• Review restaurant results to identify successes and opportunities for improvement.
• Ensure restaurant upholds operational and brand standards.
• Perform Team Member duties when necessary.

Skills

Guest service

Team supervision

Operational focus

Coaching

Education

High School Diploma or GED

2 years college preferred

Job description

The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

Profitability:

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

Guest:

• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People:

• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations:

• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

*Performs duties of the Team Member when necessary

Qualifications And Skills::

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.