Hourly Multi-Unit Guest Experience Leader

Play Spin Win Brands; Tinley Park (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Play Spin Win Brands is seeking an Hourly Manager to oversee daily store operations, train and mentor staff, and deliver exceptional guest experiences. You will manage shifts, ensure compliance with standards, and collaborate with teammates and managers across locations.

The role focuses on guest service, safety, and efficient operations in a fast-paced gaming cafe setting, requiring strong communication and problem-solving skills.

Qualifications

• Previous management and customer service experience preferred.

Responsibilities

• Lead store operations during each shift to ensure high service standards.
• Mentor employees and foster a positive work environment.

Skills

Customer service

Leadership

Team management

Communication

Interpersonal skills

Shift leadership

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

POS System

Job description

Play Spin Win Brands is seeking an Hourly Manager to oversee daily store operations, train and mentor staff, and deliver exceptional guest experiences. You will manage shifts, ensure compliance with standards, and collaborate with teammates and managers across locations.

The role focuses on guest service, safety, and efficient operations in a fast-paced gaming cafe setting, requiring strong communication and problem-solving skills.