Hourly Manager/Host

Cunningham Restaurant Group; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Cunningham Restaurant Group seeks an Hourly Manager who excels in both guest service and leadership. This dynamic role combines hands-on serving duties with managerial responsibilities to ensure an exceptional dining experience. Join a growing team that values diversity and promotes opportunities for advancement.

Benefits

Competitive compensation, including tips

Opportunities for advancement

Qualifications

• Previous serving experience preferred, training provided.
• Excellent communication and interpersonal skills required.
• Strong attention to detail and team player attitude.

Responsibilities

• Oversee closing operations and ensure smooth service.
• Coach hourly team members and resolve guest issues.
• Maintain compliance with safety and sanitation standards.

Skills

Communication

Attention to detail

Teamwork

Job description

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Are you an experienced restaurant professional looking to take the next step in your leadership journey? We’re seeking a dynamic Hourly Manager who thrives in both guest-facing and leadership roles. This unique position combines hands-on serving shifts with manager-on-duty responsibilities, offering a perfect opportunity for someone eager to grow into a full-time salaried management role.

Job Overview: As a Server/Hourly Manager, you play a crucial role in ensuring a positive dining experience for our guests. You are responsible for providing exceptional customer service, taking orders accurately, serving food and beverages promptly, and maintaining a clean and organized dining area. Your friendly and attentive demeanor will contribute to the overall success of our restaurant. In addition, this position will play a key role in daily operations, focusing on end-of-day responsibilities (i.e. reconciling sales, securing the building, coaching the team, and ensuring all standards are met.

Key Responsibilities:

Manager-On-Duty Shifts

• Oversee all closing operations: staff checkouts, side work completion, end-of-day reporting, and building security

• Ensure smooth service by supporting both front-of-house and back-of-house teams

• Provide on-the-spot coaching and leadership to hourly team members

• Resolve guest issues with professionalism and urgency

• Maintain compliance with all safety, sanitation, and company standards

Hosting Shifts

• Guest Greeting and Seating

• Reservation Management

• Guest Assistance

• Waitlist Management

• Cleanliness and Organization

Qualifications:

• Previous serving experience is preferred but not required; training will be provided.

• Excellent communication and interpersonal skills.

• Strong attention to detail.

• Team player with a positive attitude.

• Flexibility to work evenings, weekends, and holidays.

• Knowledge of food and beverage offerings is a plus.

Physical Requirements:

• Must be able to lift trays of food and beverages.

• Ability to stand, walk, and carry trays for extended periods.

• Ability to bend, stoop, and reach as necessary.

• Flexibility to work evenings, weekends, and holidays.

CRG offers competitive compensation, including tips, and opportunities for advancement within our restaurants. If you are passionate about delivering outstanding customer service and thrive in a dynamic restaurant environment, we encourage you to apply. Join our team and be part of an exciting dining experience!

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.