Hourly Clerical Services Worker

Georgia Department of Public Health; Dalton (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

The Georgia Department of Public Health is seeking an Hourly Clerical Services Worker to support the WIC program in the North Georgia Health District, Dalton location. Responsibilities include data entry, answering calls, scheduling appointments, and delivering courteous customer service in a fast-paced call center environment.

This role requires a high school diploma or GED and Microsoft Office experience; bilingual English/Spanish is preferred to assist diverse communities across Georgia.

Qualifications

• High School Diploma or GED required.
• Microsoft Office experience required.
• Bilingual English/Spanish preferred.

Responsibilities

• Under general supervision performs clerical and administrative support for the WIC program.
• Updates/inputs patient demographics into WIC Dept software.
• Answer calls in call center.
• Provide good customer service scheduling appointments, routing calls and answering questions about the WIC program.
• Perform other duties as assigned.

Skills

Microsoft Office

Customer service

Education

High School Diploma or GED

Job description

Who we are.

We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

What we offer.

As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and Georgia Residents
• Work with a Dynamic and Diverse Team – Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
• Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you

As an Hourly Clerical Services Worker within the Georgia Department of Public Health, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.

Location: North Georgia Health District- (WIC Call Center Dept)-Dalton, GA

• Under general supervision performs a variety of clerical and administrative support functions for the WIC program
• Updates/inputs patient demographics into WIC Dept software
• Answer calls in call center
• Provide good customer service scheduling appointments, routing calls and answering questions about the WIC program
• Perform other duties as assigned

Minimum Qualifications

• High School Diploma or GED
• Microsoft Office computer experience

Preferred Qualifications

• WIC experience
• Bilingual-English/Spanish

Current State employees are subject to State Personnel Board rules regarding salary.

CBH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered.

All positions require criminal history record check. Required education credentials, license, certification and/or registration must be submitted prior to employment in the position. Some positions require pre-employment drug testing in which the applicant who is offered the position will be required to successfully complete.

As an employee of CBH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

This announcement is open to all persons meeting minimum qualifications. If special accommodations are needed, contact the District Personnel Office at 706/529-5757.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This posting is subject to close at any time once a satisfactory applicant pool has been identified.

For more information regarding employment within the North Georgia Health District, please log on to our website at www.nghd.org.

CBH is an Equal Opportunity Employer