Hourly Assistant General Manager - Lead Team & Operations

Workstream; Hartselle (AL); On-site; USD 2,066,400 - 3,030,720; Full time

Job summary

Hardee's in the United States is seeking an Hourly Assistant General Manager to support daily restaurant operations and lead a high-performing team. You will assist the Senior/General Manager in driving sales, maintaining standards, and ensuring excellent guest experiences.

You will recruit, hire, and develop crew, oversee scheduling and labor, and promote a positive workplace culture while ensuring compliance with company policies and safety guidelines.

Responsibilities

• Assist in overseeing daily restaurant operations to ensure high standards of quality, service, and cleanliness are consistently maintained.
• Help ensure guests receive fast, friendly service and high-quality food products.
• Step into leadership responsibilities when the Senior/General Manager is not present to ensure smooth restaurant operations.
• Assist in interviewing and hiring qualified staff who meet company standards and align with the restaurant’s culture and values.
• Ensure hiring practices comply with company policies as well as state and federal employment regulations.
• Train, mentor, and develop crew members under the guidance of the Senior/General Manager to build a strong and capable team.
• Provide coaching, feedback, and performance guidance to support employee development and accountability.
• Help create and manage staff schedules to ensure proper coverage during all business hours.
• Monitor labor usage and staffing levels to meet company labor cost targets while maintaining efficient operations.
• Adjust staffing levels during shifts to accommodate guest flow and service demands.
• Foster a cooperative, respectful, and supportive work environment among management and crew members.
• Maintain strong communication with the management team and staff to ensure operational goals are met.
• Assist team members with operational duties during busy periods to support overall restaurant performance.
• Participate in or conduct crew and management team meetings to discuss operational procedures, promotions, safety, security, and training updates.
• Reinforce company policies, performance expectations, and service standards through clear communication.
• Maintain an adequate supply of food products, packaging, and operational supplies needed to run the restaurant efficiently.
• Monitor inventory levels and control product usage to meet company Food Cost Variance standards.
• Support inventory management practices that reduce waste and maintain profitability.
• Ensure the restaurant building, equipment, and work areas are maintained using proper operating, cleaning, and preventive maintenance procedures.
• Identify maintenance issues and work with management to resolve them quickly to avoid operational disruptions.
• Assist with managing all cash handling procedures including registers, deposits, and safe counts.
• Ensure strict adherence to company cash control policies and procedures to protect company assets.
• Ensure personal appearance meets company standards and reflects professionalism at all times.
• Follow and enforce all HR policies, sanitation standards, safety guidelines, and security procedures.
• Maintain compliance with company policies and all local, state, and federal regulations.
• Gain valuable leadership and restaurant management experience
• Help build and develop a strong team
• Play a key role in driving restaurant success and profitability
• Be part of a fast-paced, supportive work environment with opportunities for career growth
• For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests--From Made From Scratch™ Biscuits and Hand-Breaded Chicken Tenders™.

Job description

Hardee's in the United States is seeking an Hourly Assistant General Manager to support daily restaurant operations and lead a high-performing team. You will assist the Senior/General Manager in driving sales, maintaining standards, and ensuring excellent guest experiences.

You will recruit, hire, and develop crew, oversee scheduling and labor, and promote a positive workplace culture while ensuring compliance with company policies and safety guidelines.