Hotel Utility Attendant (FT)

ViziRecruiter,LLC.; Lawrenceburg (KY); On-site; USD 26,000 - 38,000; Full time

Job summary

PENN Entertainment is seeking a hotel housekeeping team member in Kentucky. The role involves cleaning guest rooms and public areas, replenishing supplies, and assisting guests with a positive service mindset.

You will work in a fast-paced environment, following safety rules, and maintaining high cleanliness standards. Responsibilities include making beds, cleaning carpets and bathrooms, handling trash, and ensuring guest areas stay inviting.

Qualifications

• Ability to read and interpret safety rules and procedures.
• Ability to write routine reports and correspondence.
• Excellent verbal and written communication skills.

Responsibilities

• Sorts, counts, folds, marks or carries linens and makes beds.
• Replenishes supplies and cleans lobby and public areas.
• Provide personal assistance to patrons and move furniture as needed.
• Clean carpets, draperies, and upholstery; mop floors and wipe surfaces.
• Transport waste and empty trash; report safety hazards.
• Respond to calls for housekeeping problems and maintain cleanliness standards.
• Stock and replenish bathroom supplies and towels; keep employee areas clean.
• Maintain cleanliness before hotel opens and throughout the day as needed.

Skills

Reading comprehension

Written communication

Basic math

Education

High school diploma or GED

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Sorts, counts, folds, mark, or carry linens and makes beds.
• Replenishes supplies such as drinking glasses and writing supplies.
• Provide personal assistance to patrons. Moves furniture.
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Empties wastebaskets, and empties and cleans ashtrays.
• Transports waste and trash to disposal area.
• Replenishes bathroom supplies.
• Clean lobby area, steps, and main public areas in morning before Hotel opens: vacuum, pick up trash, wipe counters, high dust, clean glass windows and doors, etc.
• Getting necessary cleaning supplies for departments, fellow employees, and customers as requested.
• Clean employee areas (i.e., break room, back offices, and locker room).
• Throughout the day: dust and mop floor, wash and dry towels, pick up trash and stock dispensers.
• Respond to calls for housekeeping problems: broken glass, spills, toilet backups, etc.
• Shampoo carpets, scrub steps and strip and wax tile floors.
• Empty rooms of dirty/used linens and towels.
• Transport linens and towels.
• Provide positive communication and use Customer Service Training skills with every patron and co‑worker.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

Requirements

High school education or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Excellent verbal and written communication skills.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY:

Must be able to read, write, and comprehend verbal and written communication.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Team member must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL DEMANDS:

The team member must regularly lift and/or move up to 75 pounds.