Night Hotel Security & Guest Safety Specialist

PM Hotel Group; Irving (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

PM Hotel Group is seeking a security professional to perform protective and enforcement duties, ensuring a safe environment for guests and staff. The role emphasizes courteous, restrained handling of emergencies and disturbances while upholding hotel policies and guest satisfaction.

The ideal candidate will patrol on foot, observe for risks, coordinate responses, monitor life safety systems, and maintain a professional appearance and attitude at all times.

Qualifications

• Ability to communicate in English and follow safety procedures.
• Willingness to stand, walk, patrol, and assist guests as needed.
• Strong observation and reporting skills for safety and security.
• Calm, professional demeanor in emergencies and routine operations.

Responsibilities

• Patrol interior and exterior areas on foot to identify risks and hazards.
• Respond to emergencies and incidents with calm, rational action.
• Maintain order, assist guests, and resolve door lock or safety issues.
• Monitor security systems and report alarms to the supervisor.
• Answer safety hotline calls and communicate with the team promptly.
• Promote safe work practices and demonstrate professional conduct.

Skills

English proficiency

Team player

Observational skills

Emergency response

Job description

PM Hotel Group is seeking a security professional to perform protective and enforcement duties, ensuring a safe environment for guests and staff. The role emphasizes courteous, restrained handling of emergencies and disturbances while upholding hotel policies and guest satisfaction.

The ideal candidate will patrol on foot, observe for risks, coordinate responses, monitor life safety systems, and maintain a professional appearance and attitude at all times.