Hotel Sales Manager

Four Points by Sheraton Dallas Fort Worth Airport North; Savannah (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Encore Hospitality in Savannah is seeking a Sales Manager to drive corporate transient revenue and lead a sales team dedicated to business travel accounts. You will build relationships with local and national clients, negotiate rate agreements, and ensure high service standards for business travelers.

Responsibilities include strategic planning, account management, site visits, CRM stewardship, and cross-functional collaboration with revenue management and marketing.

Qualifications

• Bachelor's degree in Hospitality, Business Administration, Marketing, or related field preferred.
• 5+ years of hotel sales experience, including 2+ years in a supervisory/senior role.
• Proven ability to lead a sales team and achieve revenue goals.

Responsibilities

• Develop and implement strategic sales plans to target corporate travel accounts and achieve revenue goals.
• Solicit and secure new business transient accounts while maintaining relationships with existing accounts.
• Negotiate and manage corporate rate agreements for profitability.
• Monitor transient trends and adjust strategies accordingly.
• Serve as the primary contact for business transient accounts and conduct site visits, presentations, and reviews.
• Maintain CRM records of client interactions and account details.
• Collaborate with revenue management and marketing to optimize pricing and campaigns.
• Prepare regular reports on sales performance and market trends; participate in weekly meetings.
• Ensure compliance with corporate policies and procedures related to sales operations.

Skills

Leadership

Coaching

Interpersonal skills

CRM knowledge

MS Office

Time management

Presentation skills

Negotiation

Education

Bachelor's degree in Hospitality, Business Administration, Marketing, or related field

Tools

Delphi

Opera

Job description

Job Overview:

The Sales Manager is responsible for generating and managing corporate transient room revenue for the hotel. This role focuses on building relationships with local and national businesses, identifying new opportunities, negotiating corporate rate agreements, and ensuring consistent delivery of exceptional service to business travelers.

Key Responsibilities:

Sales & Revenue Generation:

• Develop and implement strategic sales plans to target corporate travel accounts and achieve revenue goals.
• Identify, solicit, and secure new business transient accounts while maintaining relationships with existing accounts.
• Negotiate and manage corporate rate agreements, ensuring profitability and competitiveness in the market.
• Monitor and analyze transient business trends and adjust strategies accordingly.

Account Management:

• Serve as the primary point of contact for business transient accounts, ensuring their needs are met and fostering long-term relationships.
• Conduct regular site visits, presentations, and account reviews with key clients.
• Maintain accurate and up-to-date records of client interactions and account details in CRM systems.

Collaboration & Communication:

• Work closely with the revenue management team to ensure optimal pricing and availability strategies for transient business.
• Collaborate with marketing teams to develop promotional materials and campaigns targeting business travelers.
• Provide feedback and market intelligence to the hotel leadership team to enhance guest experiences for corporate travelers.

Reporting & Administration:

• Prepare regular reports on transient sales performance, market trends, and competitive analysis.
• Participate in weekly sales and revenue meetings to discuss strategies and progress toward goals.
• Ensure compliance with all corporate policies and procedures related to sales operations.

Qualifications, Skills, and Experience:

Education:

• Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field preferred.

Experience:

• Minimum 5+ years of hotel sales experience, including at least 2 years in a supervisory or senior sales role.
• Demonstrated success in leading a sales team and achieving revenue goals.
• Experience managing multiple market segments and high-value accounts.

Skills:

• Strong leadership, coaching, and interpersonal communication skills.
• Proven ability to develop and close new business.
• High level of proficiency in CRM software (e.g., Delphi, Opera) and Microsoft Office Suite.
• Detail-oriented with strong organizational and time-management abilities.
• Excellent presentation and negotiation skills.

Physical Requirements:

• Ability to travel for meetings, site visits, and trade shows.
• Flexibility to work evenings and weekends based on client or hotel needs.
• Ability to walk the property for tours and inspections.

Work Environment:

• Professional office setting within a dynamic hotel operation.
• Frequent interaction with clients, guests, and multiple departments.
• Fast-paced, collaborative team environment focused on results.

Encore Hospitality is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

This job description outlines key responsibilities but is not exhaustive. Other duties may be assigned as necessary.

Source: Encore Hospitality