Hotel Sales Director: Revenue Growth & Guest Experience

CSM Corporation; Lansing (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

CSM Corporation is seeking a Sales & Marketing leader for its Lansing hotel portfolio. You will drive revenue growth, lead a sales team, and align marketing initiatives with guest satisfaction and profitability.

You will develop business plans, pursue group and transient demand, and manage budgets and staff to meet financial goals. Strong leadership, communication, and problem-solving skills are essential.

Qualifications

• 3+ years of sales experience.
• Must have the ability to communicate well with all levels within and outside the organization.
• Must be able to problem-solve with employees and guests.
• Must manage multiple priorities in a fast-paced environment.
• Must have a valid driver's license.
• Delphi experience is desirable.

Responsibilities

• Develops, implements, and maintains a comprehensive business plan defining hotel sales objectives and financial goals.
• Solicits transient, group, and extended stay group demand generators to capitalize on revenue opportunities.
• Markets the hotel through effective revenue/yield management to maximize profit.
• Manages sales, marketing and catering expenses to maximize profitability and ROI.
• Oversees labor management through scheduling, monitoring, and adjustments based on business needs.
• Interviews, hires, coaches, and develops sales staff; evaluates performance and takes corrective action.

Skills

Sales experience

People management

Communication

Problem-solving

Multi-tasking

Driver's license

Education

High school diploma or GED

College degree or equivalent experience

Tools

Delphi

Job description

CSM Corporation is seeking a Sales & Marketing leader for its Lansing hotel portfolio. You will drive revenue growth, lead a sales team, and align marketing initiatives with guest satisfaction and profitability.

You will develop business plans, pursue group and transient demand, and manage budgets and staff to meet financial goals. Strong leadership, communication, and problem-solving skills are essential.