Housekeeping Inspector

ROYAL LIVING MEMPHIS LLC; Memphis (TN); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

ROYAL LIVING MEMPHIS LLC in Memphis seeks a meticulous Housekeeping Inspector to ensure guest rooms, public areas, and spaces meet brand standards and cleanliness. You will inspect, coach staff, and communicate results to supervisors to uphold exceptional guest satisfaction.

The role requires attention to detail, leadership, and the ability to manage multiple priorities in a fast-paced hotel environment. Flexible availability including weekends and holidays is expected.

Formación

• High school diploma or equivalent preferred.
• Previous hotel housekeeping experience required or preferred.
• Previous housekeeping inspection or supervisory experience preferred.
• Strong attention to detail and organizational skills.
• Knowledge of hotel cleanliness and guest room presentation standards.
• Ability to identify cleaning deficiencies and communicate corrections professionally.
• Strong leadership, communication, and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Flexible availability, including weekends and holidays.

Responsabilidades

• Inspect all cleaned guest rooms to ensure they meet hotel cleanliness and brand standards.
• Verify checkout and stayover rooms are properly cleaned and prepared.
• Check beds, linens, bathrooms, floors, furniture, windows, and all surfaces.
• Ensure guest rooms are stocked with towels, toiletries, and supplies.
• Check that room equipment is in working condition.
• Return rooms to attendants for corrections and reinspect before occupancy.
• Update room status accurately in the hotel's system.
• Communicate inspection results to housekeeping supervisors or managers.
• Report maintenance issues, damages, and safety concerns immediately.
• Assist with training and coaching housekeeping staff.
• Monitor productivity and room quality.
• Maintain professional communication with front desk, maintenance, and housekeeping teams.

Conocimientos

Attention to detail

Leadership

Communication

Problem-solving

Independent work

Educación

High school diploma

Descripción del empleo

Position Summary

The Housekeeping Inspector is responsible for inspecting guest rooms, public areas, and housekeeping spaces to ensure cleanliness, presentation, maintenance, and overall quality meet hotel standards. This position ensures guest rooms are properly cleaned, stocked, and ready for guest arrival while supporting and coaching housekeeping team members to maintain consistent quality and exceptional guest satisfaction.

Essential Duties and Responsibilities

• Inspect all cleaned guest rooms to ensure they meet hotel cleanliness and brand standards.
• Verify that checkout rooms and stayover rooms are properly cleaned and prepared.
• Check beds, linens, bathrooms, floors, furniture, windows, and all guest room surfaces.
• Ensure guest rooms are properly stocked with towels, toiletries, amenities, and supplies.
• Check that furniture, appliances, lighting, televisions, and other room equipment are in working condition.
• Inspect for dust, hair, stains, odors, trash, and any signs of missed cleaning.
• Return rooms to room attendants for corrections when standards are not met.Reinspect corrected rooms before approving them for guest occupancy.
• Update room status accurately in the hotel's property management system.
• Communicate room readiness and inspection results to the Housekeeping Supervisor or Manager.
• Report maintenance issues, damages, and safety concerns immediately.
• Conduct random inspections of stayover rooms and public areas as assigned.
• Assist with training and coaching housekeeping staff on proper cleaning procedures.
• Monitor housekeeping productivity and room quality.
• Maintain professional communication with front desk, maintenance, and housekeeping teams.
• Perform additional duties as assigned by management.

Qualifications and Requirements

• High school diploma or equivalent preferred.
• Previous hotel housekeeping experience required or preferred.
• Previous housekeeping inspection or supervisory experience preferred.
• Strong attention to detail and organizational skills.
• Knowledge of hotel cleanliness and guest room presentation standards.
• Ability to identify cleaning deficiencies and communicate corrections professionally.
• Strong leadership, communication, and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Flexible availability, including weekends and holidays.

Physical Requirements

• Ability to walk and stand for extended periods.
• Ability to climb stairs and move throughout the hotel.
• Ability to bend, stoop, reach, and inspect areas throughout guest rooms.
• Ability to lift and carry up to 25 pounds as needed.
• Ability to work in a fast-paced hotel environment.

Performance Expectations

The Housekeeping Inspector is expected to:

• Ensure 100% of assigned rooms are inspected before being released for guest occupancy.
• Maintain consistent room cleanliness and presentation standards.
• Identify and correct deficiencies before guests enter the room.
• Ensure rooms are accurately updated and released in the hotel's system.
• Communicate effectively with room attendants and management.
• Help reduce guest complaints related to room cleanliness.
• Maintain accountability, professionalism, and teamwork.
• Support the housekeeping department in meeting daily room readiness goals.