Hotel Rooms Allocation & Planning Manager

BENCHMARK; Westlake (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Tuition Reimbursement

Free parking on-site

Free uniforms and cleaning

Benchmark Hospitality hotel discounts

Employee events

Job summary

Pyramid Global Hospitality is seeking a Rooms Allocation & Planning Manager for a Benchmark property in Westlake, Texas. The role coordinates guest room allocations across a multi-building conference center to support learning programs, guest needs, and campus operations.

You will lead a small team, forecast demand, and translate data into actionable accommodation plans, partnering with Event Management and other operations to optimize room utilization.

Qualifications

• Hospitality management experience required.
• 2 years’ experience in hospitality industry required.
• Strong computer skills including MS Office.

Responsibilities

• Lead a small team of coordinators including hiring, training, coaching, performance feedback, scheduling and time approval.
• Develop guest room allocation strategies aligned with learning and meeting programs, guest needs, room inventory and building capacity.
• Forecast room-night demand by analyzing program schedules and arrival/departure patterns to anticipate allocation conflicts.
• Collaborate with Event Management, Front Office, Housekeeping, Reservations and other teams to validate and execute allocation plans.

Skills

Hospitality management

Excel

Outlook

Microsoft Teams

Word

PowerPoint

OneNote

Tools

Infor PMS

Hotel PMS

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

• - 1,400 hotel rooms
• - all single occupancy, no suites.
• - Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
• - 200,000 square feet of meeting space
• - Ballrooms, Amphitheater and classrooms.
• - Fitness Center, jogging trails and sports fields (all available to our associates to use!)
• - All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
• - Located in Westlake, Texas
• - near Keller, Southlake, and Roanoke.
• - For more information about our property, check our website: BenchmarkHotelDFW.com
• - Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays
• 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay!
• Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.
• #PGH-DU #PGH-BMC Benchmark Hospitality

What you will have an opportunity to do:

BASIC FUNCTION: The Rooms Allocation & Planning Manager coordinates guest room allocations across a multi-building conference center to support learning and meeting programs, guest needs, and campus operations. This role analyzes program schedules, room-night demand, arrival and departure patterns, room inventory, and building capacity to develop efficient allocation plans and identify operational risks. The manager also leads a small team of coordinators and partners with Event Management, Rooms Division, and other operational teams to translate program data into actionable accommodation plans and support decision-making.

ESSENTIAL FUNCTIONS:

Lead a small team of direct reports, including hiring, training, coaching, performance feedback, scheduling, time approval, and ongoing staff support. Develop and implement guest room allocation strategies aligned with learning and meeting programs, guest needs, room inventory, and building capacity. Analyze current and future program schedules to forecast room-night demand, identify capacity pressures, and anticipate allocation conflicts. Translate Event Management System data and program requirements into actionable accommodation plans by evaluating arrival and departure patterns, length of stay, room quantities, and building demand. Monitor room inventory, building utilization, and allocation performance to improve alignment between accommodations and program needs. Conduct scenario planning to assess the impact of changes in program dates, group size, arrival patterns, room demand, or building assignments. Identify and mitigate risks related to wait-for-room situations, room readiness, guest relocations, displacement, and building imbalances. Partner with Event Management, Front Office, Housekeeping, Reservations, and other operational teams to validate and execute allocation plans.

Job Category: DUCareersInHotel & DUCareersInManagement #IND100

What are we looking for?

QUALIFICATIONS: Hospitality management experience required. 2 years’ experience in the hospitality industry required, preferably in Rooms or Event Management. Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience are desirable. Knowledge of a Hotel Property Management System required. Infor experience desirable.

Compensation:

$ varies - based on experience - $ varies - based on experience Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.