Hotel Room Service Associate - Guest Experience Leader

Stonebridge Companies; Atlanta (GA); On-site; USD 9,700 - 14,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

PTO

401(k) matching

Wellness program

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a Room Service Server in Atlanta, GA to take and deliver in-room food and drink orders, serve meals, and prepare itemized checks. You will ensure accuracy in orders and provide excellent guest service throughout the shift.

The role requires familiarity with POS systems, strong math skills for handling payments, and a professional, friendly demeanor. Flexibility to work nights and weekends is expected.

Qualifications

• Previous experience in a hotel or related field preferred.
• Basic arithmetic skills to total costs and make change.
• Ability to communicate clearly and provide information to guests and team members.
• Knowledge of food and beverage service standards.
• Proficiency with POS systems for order processing.

Responsibilities

• Takes and delivers in-room food and drink orders.
• Serves food and beverages and prepares itemized checks.
• Accepts payments and processes transactions.
• Keeps room service and café areas clean and organized.
• Operates the POS system for order taking and processing.

Skills

Hotel experience

POS systems

Basic arithmetic

Customer service

Clear communication

Food & beverage service standards

Tools

POS System

Job description

Stonebridge Companies is seeking a Room Service Server in Atlanta, GA to take and deliver in-room food and drink orders, serve meals, and prepare itemized checks. You will ensure accuracy in orders and provide excellent guest service throughout the shift.

The role requires familiarity with POS systems, strong math skills for handling payments, and a professional, friendly demeanor. Flexibility to work nights and weekends is expected.