Hotel Room Attendant

Westmont Hospitality Group; Washington (District of Columbia); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Job summary

ARC Hotel Washington DC, Series by Marriott is seeking a dedicated full-time housekeeper. You will clean and service guest rooms and bathrooms, change linens, and restock supplies to meet Marriott brand standards.

You will also handle safety procedures, assist with special cleaning projects, and communicate room status with supervisors to ensure timely readiness for guests.

Qualifications

• Push heavy carts and move supplies as part of daily duties.
• Stand and walk for long periods while performing cleaning tasks.
• Communicate with guests and team members to ensure service quality.

Responsibilities

• Clean and service assigned guest rooms and bathrooms according to standards.
• Change bed linens and replenish towels and amenities.
• Dust, vacuum, mop, and sanitize all surfaces.
• Restock housekeeping carts and manage supplies.
• Report issues promptly to maintenance or supervisors.
• Ensure rooms are ready for arrivals within timeframes.
• Respond to guest requests with courtesy and care.
• Follow safety, sanitation, and chemical handling procedures.
• Maintain confidentiality of guest rooms and belongings.
• Assist with hallway and service-area cleaning as needed.
• Collaborate with team and communicate room status.

Skills

Push Heavy carts.

Stand and walk long periods

Guest service communication

Attention to cleanliness

Team collaboration

Daily paperwork marking

Physical dexterity

Equipment lifting

Job description

• Clean and service assigned guest rooms and bathrooms in accordance with hotel brand standards.
• Change bed linens, make beds, and replenish towels and guest amenities.
• Dust, vacuum, mop, and sanitize all surfaces to maintain a high standard of cleanliness.
• Restock housekeeping carts and maintain an organized supply of linens and cleaning products.
• Report maintenance issues, safety concerns, or damaged items in guest rooms and public areas promptly.
• Ensure all rooms are cleaned and ready for guest arrivals within established timeframes.
• Respond to guest requests promptly and courteously, providing exceptional guest service.
• Follow all safety, sanitation, and chemical handling procedures.
• Maintain the confidentiality and security of guest rooms and belongings.
• Assist with additional housekeeping tasks such as hallways, service areas, or special cleaning projects as assigned.
• Work collaboratively with team members and communicate effectively with supervisors regarding room status.

Essential Job Duties

• Clean and service assigned guest rooms and bathrooms in accordance with hotel brand standards.
• Change bed linens, make beds, and replenish towels and guest amenities.
• Dust, vacuum, mop, and sanitize all surfaces to maintain a high standard of cleanliness.
• Restock housekeeping carts and maintain an organized supply of linens and cleaning products.
• Report maintenance issues, safety concerns, or damaged items in guest rooms and public areas promptly.
• Ensure all rooms are cleaned and ready for guest arrivals within established timeframes.
• Respond to guest requests promptly and courteously, providing exceptional guest service.
• Follow all safety, sanitation, and chemical handling procedures.
• Maintain the confidentiality and security of guest rooms and belongings.
• Assist with additional housekeeping tasks such as hallways, service areas, or special cleaning projects as assigned.
• Work collaboratively with team members and communicate effectively with supervisors regarding room status.

Skills & Abilities

• Push Heavy carts.
• Bend and reach to dust, clean and make beds
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

Prior Experience

• At least one year prior hotel housekeeping experience preferred

Join Our Team and Enjoy Outstanding Benefits!

Health & Wellness Benefits

At the ARC Hotel Washington DC, Series by Marriott, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Optional Life Insurance
• Long-Term Disability Insurance

Company-Paid Life Insurance

All Full-Time Associates receive company-paid life insurance coverage.

401(k) Retirement Plan

Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!

Paid Time Off & Holidays

After 90 days of service, Full-Time Associates earn up to 40 hours of sick time annually.

Full Time associates can enjoy holiday pay for six recognized holidays, plus a paid day off for your birthday!

After 1 year of service, Full-Time Associates are eligible to take vacation time earned in their first year up to 40 hours. Vacation accrual increases with additional years of service.

Employee Referral Program

Help grow our team and earn rewards when you refer friends or family.

Travel Perks

Enjoy discounted room rates at Marriott properties worldwide!

EOE/M/F/D/V