Hotel Public Space Attendant - Travel Discounts & Benefits

Hilton Garden Inn Bethesda Downtown; Bethesda (MD); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k)

Health, Dental, Vision, Life & Volunte

Management Development Program

TEAM and Travel Discounts

Vacation, Wellness & Holiday Pay

Career Advancement Opportunities

Referral Bonus Program

Convenient location near transit

Job summary

Hilton Garden Inn Bethesda Downtown is seeking a Houseperson / Public Space Attendant to maintain the cleanliness and presentation of hotel spaces, ensuring guest-facing areas are welcoming and guest-ready throughout shifts.

You will clean lobbies, hallways, restrooms, and public areas, assist with linen handling, and support room attendants as needed while upholding safety standards and team values.

Qualifications

• Prior hotel, housekeeping, public-area, janitorial, or similar experience is preferred, but we are willing to train the right person.
• Brand hotel experience is a plus.
• Strong attention to detail and pride in maintaining a clean and welcoming environment.
• Friendly, positive attitude and excellent guest-service skills.
• Ability to work independently and as part of a TEAM.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, stoop, push, pull, and move for extended periods.
• Ability to safely operate cleaning equipment and handle cleaning products.
• Basic English communication skills, including the ability to read and understand workplace instructions.
• Bilingual English/Spanish is a plus.

Responsibilities

• Clean and maintain hotel public areas, including lobbies, hallways, elevators, restrooms, stairways, and other guest-facing areas.
• Vacuum, sweep, mop, scrub, wax, and polish floors using appropriate equipment and cleaning products.
• Clean carpets, rugs, and upholstered furniture using vacuums and carpet-cleaning equipment.
• Dust, clean, and polish furniture, fixtures, metalwork, and other surfaces.
• Clean walls, ceilings, doors, windows, and other assigned areas as needed.
• Maintain cleanliness of poolside areas and other hotel service areas.
• Collect and properly dispose of trash and soiled linen throughout the property.
• Walk assigned floors at the beginning and end of each shift to collect newspapers, newspaper bags, trash, and soiled linen.
• Collect soiled linen from room attendants and deliver it to the appropriate location.
• Pick up clean linen and maintain appropriate linen par levels in floor pantries and housekeeping closets.
• Maintain and organize housekeeping carts and service areas.
• Stock room attendant closets and assist with linen organization.
• Deliver towels, cribs, cots, amenities, and other requested items to guest rooms.
• Respond promptly and courteously to guest requests and questions.
• Assist Room Attendants with guest-room cleaning and other housekeeping duties when needed.
• Report maintenance issues, damage, lost-and-found items, or other concerns to the appropriate supervisor.
• Maintain a safe, clean, and organized work environment while following hotel and department standards.
• Follow all procedures for the proper use, storage, and handling of cleaning chemicals and equipment.
• Work independently while also supporting the housekeeping TEAM and other hotel departments.
• Maintain a friendly, helpful, and professional demeanor when interacting with guests and colleagues.
• Perform additional duties and special projects as assigned by housekeeping leadership.
• Report to work in the required uniform and adhere to the hotel's dress code and appearance standards.

Skills

Attention to detail

Guest-service skills

Team player

Flexible schedule

English proficiency

Bilingual English/Spanish

Job description

Hilton Garden Inn Bethesda Downtown is seeking a Houseperson / Public Space Attendant to maintain the cleanliness and presentation of hotel spaces, ensuring guest-facing areas are welcoming and guest-ready throughout shifts.

You will clean lobbies, hallways, restrooms, and public areas, assist with linen handling, and support room attendants as needed while upholding safety standards and team values.