Hotel Porter

Four Winds Casinos are Equal Opportunity Employers; New Buffalo (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Four Winds Casinos are Equal Opportunity Employers is seeking a diligent Public Areas Attendant to maintain high standards of cleanliness across hotel spaces including lobby, pool area, and restrooms.

The role requires the ability to clean and maintain furnishings, floors, and surfaces, with experience in handling cleaning equipment. A Level 4 Gaming License is required due to casino operations; environment is typically busy and involves shift work.

Qualifications

• High school diploma or GED preferred.
• Ability to read, analyze, and interpret documents.
• Basic math and measurement skills.
• Level 4 Gaming License required.

Responsibilities

• Clean public areas including lobby, pool, restrooms and furnishings.
• Sweep, vacuum, mop, scrub and polish floors.
• Remove trash and dirty linens from public areas and guest rooms.
• Deliver special request items to guest rooms.
• Maintain storeroom organization and stock supplies.
• Strip linen and trash from departed guest rooms.
• Keep exterior doors clean and elevator tracks polished.
• Manage passkey during assigned shift.
• Inspect floors and vending areas for cleanliness.
• Clean employee elevator and operate floor equipment.

Skills

Reading & interpreting docs

Analytical thinking

Reasoning ability

Education

High school diploma or GED

Job description

SUMMARY:

Responsible for achieving and maintaining an exceptional level of cleanliness throughout the public areas of the hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following:

• Cleans furniture, glass, mirrors, elevators, planters, framed pictures, and other furnishings in public areas of the hotel, including, but not limited to, the lobby, pool and restrooms.


• Sweeps, vacuums, mops, scrubs and polishes floors, hallways and stairs.


• Removes trash and dirty linens from public areas and guest rooms.


• Delivers special request items, such as cribs or rollaway beds, to guest rooms.


• Maintains shelf organization in the storerooms, stocks carts with supplies for the Room Attendants.


• Assists in stripping all linen and trash from departed guests rooms.


• Keeps exterior doors cleaned, polished, dusted, including the polishing of elevators tracks.


• Takes responsibility for a passkey during assigned shift by signing out and turning in at end of shift to appropriate person.


• Checks all floors by elevator landings. Empty any trash or debris and clean furnishings as needed.


• Checks all floors in vending areas. Empty any trash or debris and clean furnishings as needed.


• Cleans employee elevator by keeping inside fresh and clean.


• Utilize specialized floor equipment that requires technical expertise.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.


• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED) preferred.

SPECIAL QUALIFICATIONS:

This position requires a Level 4 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

The employee is regularly required to lift, push, pull and/or move up to 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Applicant must successfully complete screening for essential job functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly exposed to risk of exposure to cleaning chemicals used in the maintenance of the property.

The noise level in the work environment is usually moderate. A casino environment is typically smoky.