Hotel Parking Operations Manager- San Jose

Reimagined Parking; San Jose (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Incentive bonus plan

20 days paid time off

401(k) plan with employer match

Comprehensive health plans

Job summary

Reimagined Parking in San Jose, California, is looking for a dedicated Hotel Parking Operations Manager. This role oversees parking operations, ensuring exceptional customer service and managing personnel across multiple locations. Candidates should have over 5 years of parking management leadership experience.

The position offers an annual salary range of $90,000 - $100,000, along with generous paid time off and comprehensive health plans.

Qualifications

• 5+ years of leadership experience in parking management.
• Proficient in profit and loss analysis.
• Experience in event management is a plus.

Responsibilities

• Deliver exceptional customer experience.
• Recruit and train a high-performing team.
• Analyze financial data to inform budgeting.
• Develop marketing campaigns to attract customers.
• Coordinate parking operations for events.

Skills

Leadership experience in parking management

Customer service focus

Location profit and loss analysis

Revenue generation

Client relationship management

Team-building skills

Education

Bachelor’s degree in Business Administration

Job description

Role Overview

At Reimagined Parking, we seek a motivated and customer‑centric Hotel Parking Operations Manager to lead parking operations across multiple locations. The role focuses on delivering exceptional customer service, managing personnel, analyzing P&L, generating revenue, driving direct marketing, managing events, and developing client relationships and business opportunities. Experience Requirements: 5+ years in parking management leadership.

Key Responsibilities

• Deliver exceptional customer experience for every parker.
• Recruit, train, and lead a high‑performing team with clear goals.
• Analyze financial data for assigned parking locations to inform budgeting, pricing, and resource allocation; implement cost‑control measures.
• Create revenue opportunities and implement strategies to meet revenue goals, including pricing, customer acquisition, and cost‑effective operations.
• Develop and execute marketing campaigns to attract new customers and retain existing ones across multiple channels.
• Coordinate parking logistics for events and venues, ensuring smooth operations during high‑traffic periods.
• Maintain strong relationships with clients, addressing inquiries and proactively resolving concerns.
• Identify new business opportunities and partnerships to expand client base and revenue streams.
• Cultivate a culture of professionalism and teamwork; train staff to deliver outstanding service.

Other Duties

Additional activities may be assigned as necessary.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.
• Minimum 5 years of leadership experience in parking management.
• Strong customer service focus.
• Proficiency in location profit and loss analysis.
• Experience in revenue generation and direct marketing.
• Event management experience a plus.
• Client relationship management skills.
• Business development and strategic thinking abilities.
• Leadership and team‑building skills.
• Valid driver’s license.
• Must pass a background check in accordance with company policy and applicable laws.
• Authorized to work in the United States and able to provide documentation verifying eligibility.

Benefits

• Incentive bonus plan.
• Generous paid time off: 20 days plus 7 paid holidays.
• Comprehensive health plans (medical, dental, vision).
• Life and disability insurance (company‑paid basic life and short‑term disability).
• 401(k) plan with employer match.
• Employee assistance program.
• Parental and caregiver leave.

EEO Statement

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance, and City of Los Angeles Fair Chance Initiative for Hiring. Applicants need not disclose criminal history until a conditional job offer is made.

Location

I37-355_170 S MARKET ST

Compensation

$90,000 - $100,000 per year

Application Deadline

30 June 2026