Hotel Operations Leader - Guest Experience & Efficiency

Doubletree by Hilton Fort Worth S Conference Center; Fort Worth (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hotel management company is seeking a Hotel Operations Manager to oversee daily operations at their Fort Worth property. Responsibilities include supervising departments, ensuring guest satisfaction, managing staff recruitment and training, and adhering to budget constraints. Candidates should have proven experience in hotel management, strong leadership skills, and proficiency in communication. This role offers opportunities to enhance service quality while ensuring operational efficiency.

Qualifications

• Proven experience in hotel management or a similar role in the hospitality industry.
• Strong leadership, coaching, and team-building skills.
• Excellent verbal and written communication skills.

Responsibilities

• Supervising departments to maintain cleanliness and service standards.
• Addressing guest complaints and enhancing service quality.
• Recruiting, training, scheduling, and motivating staff.

Skills

Leadership

Communication

Problem-Solving

Education

Degree in Hospitality Management or related field

Job description

A leading hotel management company is seeking a Hotel Operations Manager to oversee daily operations at their Fort Worth property. Responsibilities include supervising departments, ensuring guest satisfaction, managing staff recruitment and training, and adhering to budget constraints. Candidates should have proven experience in hotel management, strong leadership skills, and proficiency in communication. This role offers opportunities to enhance service quality while ensuring operational efficiency.