Hotel Operations Lead — Growth & Guest Experience

Williams Investment Co.; Valdosta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Incentive Program

Fun place to work

Clear path for growth and career Adv

Hotel Discounts

Paid Vacation

Health, Vision, and Dental Insurance

401k with company match

Job summary

Williams Hotel Group is seeking a dedicated Operations Manager to assist the general manager with the daily operations of the Valdosta hotel. You will help maintain guest satisfaction, employee morale, quality assurance, and asset protection while managing costs.

This role requires clear written and spoken English, strong leadership, and the ability to train staff. You will support revenue management, front desk operations, and guest services, with growth opportunities and a competitive benefits

Qualifications

• High School diploma or equivalent required.
• Knowledge of training criteria specific to hospitality industry and/or adult learning preferred.
• Prior hotel experience preferred.

Responsibilities

• Assist the general manager with daily hotel operations.
• Maintain guest satisfaction, employee satisfaction, quality assurance and asset protection while managing costs.
• Support front desk staff and revenue management as directed by leadership.

Skills

Hospitality training criteria know-how

Prior hotel experience

Team leadership

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

MS Outlook

Job description

Williams Hotel Group is seeking a dedicated Operations Manager to assist the general manager with the daily operations of the Valdosta hotel. You will help maintain guest satisfaction, employee morale, quality assurance, and asset protection while managing costs.

This role requires clear written and spoken English, strong leadership, and the ability to train staff. You will support revenue management, front desk operations, and guest services, with growth opportunities and a competitive benefits