Hotel Operations Lead — Assistant General Manager

Courtyard by Marriott; Denver (CO); On-site; USD 90,000 - 111,000; Full time

Job summary

Courtyard by Marriott Denver is seeking a Hotel Manager to oversee all aspects of hotel operations, including guest satisfaction, human resources, financial performance, and sales. The role collaborates with the General Manager to implement property-wide strategies and brand initiatives to exceed guest expectations, building relationships with key customers and participating in the sales process.

The position prioritizes staff development, brand standards adherence, and cost control while

Qualifications

• High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related area.
• Or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the same areas.

Responsibilities

• Verifies brand standards across all property departments.
• Manages all property departments' operations daily.
• Reviews financial statements and drives cost reduction.
• Leads and coaches department managers for guest satisfaction.
• Ensures safety with OSHA/MSDS compliance.

Skills

Guest services

Front desk operations

Team leadership

Budgeting and financial management

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job description

Courtyard by Marriott Denver is seeking a Hotel Manager to oversee all aspects of hotel operations, including guest satisfaction, human resources, financial performance, and sales. The role collaborates with the General Manager to implement property-wide strategies and brand initiatives to exceed guest expectations, building relationships with key customers and participating in the sales process.

The position prioritizes staff development, brand standards adherence, and cost control while