Hotel Operations Director — Guest Experience Leader

Davidson Hospitality Group; Overland Park (KS); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Davidson Hospitality Group is seeking a Director of Operations for Marriott Kansas City Overland Park in Overland Park, KS. Lead guest services, housekeeping, F&B, and all hotel operations to deliver exceptional guest experiences.

The ideal candidate will be a results-driven leader with strong financial acumen, a passion for service, and the ability to inspire and manage a diverse team in a fast-paced environment. Competitive compensation and career growth await.

Qualifications

• Bachelor's degree or 4 years management experience in a full-service hotel in rooms division or related discipline.
• Time management and negotiation skills.
• Ability to manage and lead each department in accordance with employment and Innkeeper laws of the jurisdiction.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently.

Responsibilities

• Oversee guest services, housekeeping, food and beverage, and other hotel operations.
• Inspire and lead a talented team to deliver exceptional guest experiences.
• Drive revenue growth and elevate the property to new heights.
• Ensure seamless operations and adherence to brand standards.

Skills

Time management

Negotiation

Communication

Fluent English

Education

Bachelor's degree or 4 years management experience in a full service hotel in rooms division or related discipline

Job description

Davidson Hospitality Group is seeking a Director of Operations for Marriott Kansas City Overland Park in Overland Park, KS. Lead guest services, housekeeping, F&B, and all hotel operations to deliver exceptional guest experiences.

The ideal candidate will be a results-driven leader with strong financial acumen, a passion for service, and the ability to inspire and manage a diverse team in a fast-paced environment. Competitive compensation and career growth await.