HOTEL NIGHT AUDITOR (MANAGER)

Crescent Hotels & Resorts; New York (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

401(k) eligibility

Professional development opportunities

Hotel travel benefits

Job summary

Elysée New York, a luxury boutique hotel, is seeking a meticulous Night Auditor to manage overnight financial close and serve as the primary overnight presence. You will review audit reports, reconcile revenue and expenses, balance accounts, and prepare leadership reports while continuing high-touch guest service such as check-ins and concierge-level assistance.

The role requires strong numerical accuracy, confidentiality, and the ability to work independently during overnight shifts, including

Qualifications

• Strong numerical accuracy and attention to detail.
• Hospitality mindset with warm, attentive guest service.
• Ability to work independently during overnight hours.
• Strict discretion and confidentiality regarding financial/guest info.
• Clear communication, both verbal and written.
• Familiarity with Opera Cloud or ability to learn.
• Minimum 1–2 years of night audit/front desk experience in hotels.

Responsibilities

• Run and review nightly audit reports; correct discrepancies.
• Enter and reconcile daily revenue and expenses in Opera Cloud.
• Balance department accounts and maintain accurate financial files.
• Reset systems nightly; troubleshoot issues.
• Prepare and distribute daily reports for leadership.
• Prepare daily handover report to daytime Front Office Manager.
• Welcome and check-in guests overnight with warmth and discretion.
• Respond to overnight guest requests and wake-up calls.
• Coordinate with other departments to resolve overnight issues.
• Uphold brand standards and confidentiality.

Skills

Numerical accuracy

Hospitality mindset

Independent work

Discretion & confidentiality

Communication skills

Opera Cloud knowledge

High school diploma

Night audit experience

Guest service excellence

Overnight shifts

New York luxury market knowledge

Multilingual (a plus)

Education

High school diploma or equivalent

Tools

Opera Cloud

Job description

Description

Elysée New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysée New York by Wunderkind Hotels is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies.

Position Overview

Elysée New York is seeking a meticulous, guest-focused Night Auditor to manage the hotel's overnight financial close while serving as the primary hotel presence during overnight hours. Reporting to the Director of Operations, Front Office Manager and Assistant Front Office Manager, this individual reviews and corrects audit reports, reconciles daily revenue and expenses, balances accounts, and prepares accurate reporting for hotel leadership, all while extending the same considered hospitality as the daytime Front Office team, including check-in, wake-up calls, reservations, and concierge-level guest service. The Front Office operates to Leading Quality Assurance standards, and the Night Auditor is responsible for upholding those standards through the overnight hours, often as the only associate a guest encounters. This position works overnight shifts and requires flexibility across weekends and holidays.

Essential Job Functions

NIGHT AUDIT AND FINANCIAL OPERATIONS

• Run and review nightly audit reports across hotel systems, identifying and correcting discrepancies before the close of business.
• Enter and reconcile daily revenue, expenses, and allowances in Opera Cloud, the hotel's guest reservation and billing system, ensuring every figure balances before the day is closed.
• Balance department accounts and maintain accurate financial files in accordance with hotel and accounting standards.
• Reset hotel systems each night to prepare for the next day's operations, and troubleshoot or elevate any computer or system issues that arise.
• Prepare and distribute daily reports accurately and on schedule for hotel leadership review.
• Prepare a daily handover report to the daytime Front Office Manager.

FRONT DESK AND GUEST SERVICE

• Serve as the primary hotel presence overnight, welcoming and checking in guests with the same warmth and discretion expected at any hour.
• Respond to all guest requests overnight, including wake-up calls, reservations, and concierge-level recommendations, taking ownership of each through to completion.
• Answer incoming calls promptly and professionally, addressing overnight guest needs with the same care given to in-person service.
• Maintain accurate awareness of overnight arrivals, departures, and any special requests noted for the following day.

COORDINATION AND COMMUNICATION

• Communicate clearly with the Front Office Manager, Assistant Front Office Manager, and the incoming day shift on outstanding items, discrepancies, or guest requests, including over the Relay and in shift notes.
• Coordinate with Engineering, Security, and other departments as needed to resolve issues that arise overnight.
• Alert the Director of Operations, Front Office Manager or Assistant Front Office Manager promptly to any financial discrepancy, guest concern, or situation requiring escalation.

QUALITY ASSURANCE, DISCRETION, AND BRAND STEWARDSHIP

• Uphold Leading Quality Assurance and Elysée New York service standards in every guest interaction, including through the quietest hours of the night.
• Maintain strict confidentiality of guest, financial, and hotel information at all times.
• Maintain accurate, complete records in Opera Cloud and KYC for every guest interaction and financial transaction.
• Maintain a polished, professional appearance and an organized, presentable Front Desk area throughout the shift.

Required Qualifications

• Strong numerical accuracy and attention to detail, with the ability to identify and resolve discrepancies independently.
• Genuine passion for hospitality, with strong interpersonal skills and the ability to deliver warm, attentive guest service.
• Ability to work independently and exercise sound judgment with minimal supervision, appropriate to an overnight shift.
• Strict discretion and confidentiality, particularly regarding financial and guest information.
• Clear, professional, verbal, and written communication skills.
• Working knowledge of hotel reservation and property management systems, such as Opera Cloud, or the ability to learn new systems quickly.
• High school diploma or equivalent required.
• Minimum one to two years of night audit, accounting, or front desk experience within a hotel environment.
• Demonstrated experience delivering personalized, high-touch guest service.
• Ability and willingness to work overnight shifts, including weekends and holidays.
• Experience within the New York City luxury hospitality market is a plus.
• Familiarity with Opera Cloud or a comparable property management and accounting system.
• Multilingual capabilities are a plus, though not required.

Compensation And Benefits

• Salary range: $80,000.00-85,000.00 per year; benefits package, 401(k) eligibility, professional development opportunities, and hotel travel benefits available through eligible programs.

WHY JOIN ELYSÉE NEW YORK

Joining Elysée New York is an opportunity to help shape the re-emergence of a legendary New York hotel and to build a new standard of intimate, personalized luxury hospitality. The Night Auditor safeguards the hotel's financial integrity while remaining a genuine, steady presence for every guest who needs one after hours, work that is considered, exacting, and built to last, on a platform toward future Front Office leadership opportunities. We invite candidates who believe that luxury is defined not by formality alone, but by generosity, discretion, and the ability to make every guest feel genuinely seen, to join us and help build a place where every guest, and every team member, belongs.

EQUAL OPPORTUNITY STATEMENT

Elysée New York and Crescent Hotels & Resorts are Equal Opportunity Employers, including Protected Veterans and Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the applicable Know Your Rights notice from the United States Department of Labor.

Note

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.