Hotel Night Auditor

Comfort Inn & Suites Cedar Hill; Cedar Hill (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality group as a night auditor, where your attention to detail and passion for customer service will shine. This role offers a unique opportunity to interact with guests, ensuring their stay is exceptional while managing financial records and reporting. If you're eager to start a rewarding career in the hospitality industry, this position not only welcomes your skills but also offers the potential for growth. Embrace the chance to be part of a team that values commitment to guest satisfaction and professional development.

Qualifications

• Outstanding communication and customer service skills are essential.
• High school diploma required; some college preferred.

Responsibilities

• Provide exceptional service to hotel guests during their stay.
• Audit and reconcile financial records including cash and credit transactions.

Skills

Customer Service

Communication Skills

Attention to Detail

Computer Proficiency

Education

High School Diploma

Some College

Tools

Accounting Software

Reservation Software

Job description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities:

1. Provide exceptional service to all hotel guests during their stay.
2. Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages.
3. Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
4. Complete additional bookkeeping, administrative, and accounting procedures as requested.
5. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.

Qualifications:

1. Outstanding communication skills and excellent customer service skills are required.
2. High school diploma or equivalent required; some college preferred.
3. Flexible overnight hours are required.
4. Computer proficiency is required; experience with accounting or reservation software is preferred.
5. Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.

Compensation:

$14