Hotel Manager

Energy Innovation Corp; Rockville (MD); Hybrid; USD 125,000 - 183,000; Full time

Benefits offered by this job

Mentor program

Generous benefits

Job summary

Zoom is seeking a Hotel Manager in Rockville, MD who treats Sommelier Certification as a starting point, not a finish line. The role offers hybrid hours and a compensation range of $125,000–$183,000 with a team at Zoom worth joining.

You will guard customer experience with emotional intelligence, coordinate cross‑team handoffs, and drive yield management improvements while balancing priorities and deadlines.

Qualifications

• Guard the Zoom customer experience through every Emotional Intelligence change.
• Keep Collaboration handoffs warm so Rockville partners never feel dropped.
• Carry general knowledge that doesn't live in any wiki yet.
• Trim Yield Management processes that have quietly outlived their purpose.
• Manage competing demands while keeping attention to detail high.
• Keep manager expectations grounded in what the hybrid role can deliver.
• Close the loop on every Rockville request you touch.
• Identify gaps in current procedures and recommend workable fixes.

Responsibilities

• Guard the Zoom customer experience through every emotional intelligence change.
• Keep collaboration handoffs warm to ensure Rockville partners never feel dropped.
• Drive yield management improvements while balancing multiple priorities.
• Close the loop on every Rockville request you touch.
• Identify gaps in procedures and propose practical fixes.
• Collaborate across teams to meet hybrid work expectations.

Skills

Emotional Intelligence

Team collaboration

Prioritization under deadlines

Adaptability

Job description

This is a Hotel Manager opening for someone who treats Sommelier Certification as a starting point, not a finish line, here at Zoom. Weigh it however you like — the math still lands at $125,000 - $183,000, hybrid hours, and a team at Zoom worth joining.

Key Responsibilities

• Guard the Zoom customer experience through every Emotional Intelligence change
• Keep Collaboration handoffs warm so Rockville partners never feel dropped
• Carry general knowledge that doesn't live in any wiki yet
• Trim Yield Management processes that have quietly outlived their purpose
• Manage competing demands while keeping attention to detail high
• Keep manager expectations grounded in what the hybrid role can deliver
• Close the loop on every Rockville request you touch
• Identify gaps in current procedures and recommend workable fixes

What You'll Bring

• A Zoom mindset: scrappy today, scalable tomorrow
• Calm under the team-oriented chaos a manager role tends to generate
• Adaptability and resilience when facing shifting requirements
• Demonstrated ability to manage competing priorities under tight deadlines

Few people outside MD realize that Zoom powers a surprising slice of the general infrastructure running across Rockville, MD today. Disagreement is welcome here, but once we decide, the whole Zoom team rows in the same direction.

Your offer at Zoom: $125,000 - $183,000, a mentor, generous benefits, and the Rockville, MD flexibility to grow on your own clock.

Confirmed unfilled today, Zoom continues its search in real time.