Hotel Manager

Davita Inc.; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading hospitality company is seeking an experienced Hotel Manager to oversee operations and drive profitability. This role focuses on guest satisfaction, employee development, and effective cost management. The ideal candidate showcases strong leadership and extensive experience in the hotel industry, ensuring high service standards and operational success.

Qualifications

• Minimum 6 years of progressive hotel experience or equivalent education and experience.
• Strong leadership abilities and focus on guest satisfaction.
• Experience in financial management and budget forecasting.

Responsibilities

• Oversee daily operations and ensure staffing needs are met.
• Manage budget, forecasts, and policy compliance.
• Conduct staff training and meetings to enhance performance.

Skills

Leadership

Financial Analysis

Customer Satisfaction

Staff Development

Education

4-year college degree in related field

2-year college degree

Job description

Hotel Manager

Overview

The Hotel Manager is responsible for achieving hotel profitability through revenue generation, cost control, guest satisfaction, and employee development, while maintaining the integrity of the hotel.

Responsibilities

• Tour operating departments daily to ensure smooth operations and staffing, making adjustments as needed.
• Conduct weekly staff meetings and training sessions.
• Hold weekly one-on-one meetings with department heads to review financials, goals, and performance.
• Attend operational line-ups and daily management meetings.
• Meet financial review deadlines and participate in corporate programs.
• Develop managers for future roles through training programs.
• Maintain the Lobby Ambassador program and monitor management trainees.
• Ensure policy compliance and oversee budget and forecast processes.
• Implement service standards training and manage payroll procedures.
• Ensure PCI compliance and foster a positive, guest-focused team environment.
• Inspect rooms and property regularly, manage invoices, and ensure cleanliness and maintenance.
• Forecast financial position monthly and analyze data for reforecasting.
• Conduct interviews and performance appraisals, and manage employee discipline.
• Meet clients and guests, and participate in sales efforts.
• Ensure security procedures and monthly safe audits are followed.
• Conduct credit meetings and complete corporate training modules.
• Attend scheduled meetings and perform other duties as assigned.

Qualifications

• Minimum 6 years of progressive experience in a hotel or related field.
• Or a 4-year college degree with 4-5 years of related experience.
• Or a 2-year college degree with 5-6 years of related experience.