Hotel Maintenance Technician — Guest-Centric Repairs

Hilton Garden Inn Albany/SUNY; City of Albany (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

The Hilton Garden Inn Albany/SUNY is seeking an experienced Maintenance Technician to join the hotel’s Maintenance team. You will perform repairs and preventative maintenance to keep the property safe, attractive, and efficiently operated, while supporting other duties as assigned.

You will handle maintenance requests, conduct suite care, exterior property upkeep, and safety practices. Strong communication and teamwork with departments, including housekeeping, are essential, along with a valid

Qualifications

• Previous hotel or related field maintenance experience is required.
• Working ability with HVAC, electrical, plumbing, and carpentry is needed, and formal training in at least one of these disciplines is preferred.
• English skills are required.
• All state and local age and licensing requirements must be met prior to operating and handling any hand or power tools, torches, chemicals, etc., as well as for driving the hotel van.
• Must have a valid driver’s license.
• Long and flexible hours are sometimes required.
• Must be able to work evenings, weekends, and holidays as needed.
• Heavy work—lifting up to 100 pounds occasionally, up to 50 pounds frequently and up to 20 pounds constantly.

Responsibilities

• Completes maintenance requests in a timely manner. Works on improvement projects and preventative maintenance programs as directed.
• Performs Suite Care, to maintain suites for guest satisfaction.
• Performs exterior property maintenance, such as carpentry repair, painting, and all other functions necessary to the facility.
• Exhibits friendly, caring attitude toward guests and co-workers.
• Consistently leaves maintenance slip in guest suite when work is completed.
• Practices safety throughout work shift by removing/correcting hazards identified.
• On call (emergency) rotation and works close with the housekeeping department.
• Maintain high standards of personal appearance and grooming, which include compliance with Company dress code and wearing a nametag when working.
• Always maintain a professional and friendly demeanor.
• Must always be attentive, courteous, and efficient in the dealings with guests, managers and all other employees.
• Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
• Routinely communicate with the Housekeeping Manager and all other employees on issues of maintaining the property in excellent condition.
• Communicate with other hotel staff to accommodate special guest requests.
• Comply with compliance standards and regulations to encourage safe and efficient hotel operations.
• Responsible for maintaining the physical structure and grounds of the hotel property in like-new condition, including landscaping, walkways, pool area and sport courts, as directed by Engineering Manager.
• Assign or handle maintenance requests, improvement projects and develop preventative maintenance programs.
• Must be able to use two-way radios, telephones, general office equipment and various types of maintenance equipment.
• Follow compliance with company standards, safety rules, and health and sanitation regulations.
• Have working ability with HVAC, electrical, plumbing and carpentry as needed.

Skills

HVAC systems

Electrical work

Carpentry

Plumbing

Safety awareness

Job description

The Hilton Garden Inn Albany/SUNY is seeking an experienced Maintenance Technician to join the hotel’s Maintenance team. You will perform repairs and preventative maintenance to keep the property safe, attractive, and efficiently operated, while supporting other duties as assigned.

You will handle maintenance requests, conduct suite care, exterior property upkeep, and safety practices. Strong communication and teamwork with departments, including housekeeping, are essential, along with a valid