Hotel Laundry Attendant - Guest-Focused Service

Biltmore Hotel; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Biltmore Hotel in Miami seeks a dedicated Laundry Attendant to deliver consistent, high‑quality service to guests and staff. You will follow BSOP procedures, operate pressing equipment, and maintain linen inventory with accuracy and speed.

You will work as part of a team, multitask in a dynamic hotel environment, and protect guest information while upholding hospital ity standards and policies. This role requires attention to detail and a commitment to hospitality excellence.

Qualifications

• Speak, read, write and understand English.
• Compute accurate mathematical calculations.
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Think clearly under pressure and use good judgment.
• Follow directions thoroughly.
• Understand guest service needs.

Responsibilities

• Follow all Biltmore policies and procedures and maintain quality standards.
• Operate pressing equipment with correct settings.
• Sort and inventory discard linen.
• Sort linen for rewash and process with rewash formula.
• Assist with sorting wash linen.
• Report discrepancies to Supervisor/Manager.

Skills

English proficiency

Math skills

Attention to detail

Teamwork

Multitasking

Confidentiality

Typing/keyboard skills

Computer skills

Education

High school or equivalent

Tools

Pressing equipment

Job description

The Biltmore Hotel in Miami seeks a dedicated Laundry Attendant to deliver consistent, high‑quality service to guests and staff. You will follow BSOP procedures, operate pressing equipment, and maintain linen inventory with accuracy and speed.

You will work as part of a team, multitask in a dynamic hotel environment, and protect guest information while upholding hospital ity standards and policies. This role requires attention to detail and a commitment to hospitality excellence.