Hotel Houseperson: Guest Services & Facilities Support

IHG; Columbia (SC); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

IHG in Columbia, SC is seeking a Hotel Housekeeping Helper to assist with routine cleaning, linen delivery, and supply distribution on assigned floors. The role supports room attendants and housekeeping operations to maintain clean and organized spaces for guests.

Daily tasks include delivering supplies, handling linens, and helping with deep cleaning projects as needed. Weekend or night shifts may be required; ability to lift heavy items is essential.

Formación

• Basic reading, writing and math skills required.
• Some housekeeping experience and ability to speak English preferred.

Responsabilidades

• Assist room attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to room attendants.
• Remove dirty linen from attendants' carts and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas.
• Respond to guests' requests for housekeeping supplies in a timely manner.
• Clean designated areas such as restrooms, vending areas, storage areas and public spaces.
• Report to supervisor any repairs or safety concerns.
• Respond to guest complaints and ensure corrective action for guest satisfaction.
• Monitor supplies and minimize waste across housekeeping areas.
• Promote teamwork and quality service through daily coordination with other departments.
• May collect newspapers and recycling items.
• May assist with deep cleaning projects.
• May assist with other duties as assigned.

Conocimientos

Reading & writing

Housekeeping experience

English proficiency

Descripción del empleo

IHG in Columbia, SC is seeking a Hotel Housekeeping Helper to assist with routine cleaning, linen delivery, and supply distribution on assigned floors. The role supports room attendants and housekeeping operations to maintain clean and organized spaces for guests.

Daily tasks include delivering supplies, handling linens, and helping with deep cleaning projects as needed. Weekend or night shifts may be required; ability to lift heavy items is essential.