Hotel Houseperson - Full & Part Time - Harrah's Gulf Coast

Caesars Entertainment; Biloxi (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Hotel Houseperson to join their team at a high-rise hotel. In this role, you will ensure that linen and supply closets are well-stocked while maintaining cleanliness in guest hallways and common areas. Your responsibilities will include assisting Guest Room Attendants, training new staff, and adhering to safety procedures. This position requires a strong ability to work as part of a team, a flexible schedule, and the physical capability to lift and carry heavy items. If you thrive in a dynamic environment and enjoy contributing to guest satisfaction, this opportunity is perfect for you.

Qualifications

• Six months previous Houseperson experience required.
• Must be able to read, write, speak, and understand English.

Responsibilities

• Ensure linen/supply closets are stocked and clean assigned areas.
• Assist Guest Room Attendants and communicate assignments.

Skills

Teamwork

Communication

Lifting and Carrying

Carpet Extraction Knowledge

Flexibility

Education

High School Diploma or GED

Tools

Vacuum Cleaner

Floor Machine

Carpet Extractor

Mop

Broom

Job description

Hotel Houseperson - Full & Part Time - Harrah's Gulf Coast

Job Description

Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for ensuring linen/supply closets are stocked on each assigned floor and providing linen to Guest Room Attendants as requested.
• Must clean and maintain assigned guest hallways, elevator landings, and stairwells.
• Demonstrates Harrah’s Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.
• Provides assistance and support to assigned Guest Room Attendants by stripping rooms, removing soiled linen, trash, and providing supplies.
• Communicates assignments to Team Members.
• Provides training to Houseperson as needed.
• Inspects project assignments for completion and inventory pars.
• Maintains cleanliness of Housekeeping Store Rooms and keeps inventory of supplies.
• Reviews Housekeeping deliveries and puts stock away.
• Adheres to all rules, regulations, policies & procedures.
• Notifies management of any potential or current problems and issues.
• Ability to work a flexible schedule.

QUALIFICATIONS: Must be able to get along well with co-workers and work as a team. Must present a well-groomed appearance. Six months previous Houseperson experience required. Must have knowledge of carpet extraction. Heavy lifting required. Must be able to work any day of the week and any shift. Must be able to read, write, speak, and understand English.

Education and/or Experience:

High school diploma or general education degree (GED) and one to six months related experience and/or training; or equivalent combination of education and experience.

Working Conditions:

Must be able to use elevators frequently and work in a high-rise hotel. Must be able to push and pull 150-pound carts. Must be able to lift and carry up to 75 pounds. Able to stand, stoop, bend, and crouch to clean low and high areas of hotel room such as floors, baseboards, bathtubs, drains, toilets, shower walls, pictures, mirrors, and shower rods. Able to walk up and down stairs. Must have good finger movement and rotating wrist motion. Must be able to work in areas containing second-hand smoke. Must accurately follow all safety procedures, guidelines, or precautions when cleaning up potential Blood Borne Pathogens. Must be able to operate equipment, including vacuum cleaners, floor machines, carpet extractors, mop, and broom. Must be able to tolerate cleaning chemicals without developing an allergic reaction. Able to fold linen, bed sheets, blankets, bedspreads, and pillowcases.