Hotel Houseperson - Clean & Guest-Focused Champion

Springhill Suites by Marriott Roanoke; Roanoke (VA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive wage

Fun work environment

Training and growth opportunities

Medical, Dental, Vision coverage

Paid vacation

401k Retirement Plan

Job summary

Springhill Suites by Marriott Roanoke is seeking a friendly, detail oriented Houseperson to maintain cleanliness in our common areas and corridors, ensuring a welcoming guest atmosphere. You will support the housekeeping team and assist with setup of meeting spaces and event areas.

The ideal candidate can work independently, pay close attention to detail, and provide courteous guest service while maintaining safety standards. Prior housekeeping experience is preferred.

Qualifications

• Experience in a Houseperson or Room Attendant role in a hotel or similar environment preferred.
• Must have attention to detail with the ability to be thorough in your work.
• Must be able to work independently while maintaining timelines.

Responsibilities

• Maintain Cleanliness and Presentation: Ensure the highest standards of cleanliness and aesthetics in common areas, including corridors, lobbies, and public spaces, by performing regular cleaning, vacuuming, dusting, and maintaining the overall appearance.
• Support Housekeeping Operations: Assist the housekeeping team in promptly responding to guest requests for additional supplies, ensuring a well-stocked and organized inventory of items like towels, linens, and amenities.
• Set Up and Break Down: Prepare meeting rooms, event spaces, and public areas for various functions, including arranging furniture, setting up equipment, and swiftly restoring spaces to their original layout post-events.
• Trash and Waste Management: Collect and dispose of trash, maintaining cleanliness in common areas, and ensuring proper disposal in designated areas following established procedures.
• Maintenance Support: Identify and report any maintenance issues or repair needs in common areas to the appropriate department, assisting with minor maintenance tasks when necessary.
• Customer Service: Engage courteously with guests, offering assistance or information when required, and ensuring their needs are met in a friendly and professional manner.

Skills

Attention to detail

Independent worker

Customer service

Housekeeping experience

Job description

Springhill Suites by Marriott Roanoke is seeking a friendly, detail oriented Houseperson to maintain cleanliness in our common areas and corridors, ensuring a welcoming guest atmosphere. You will support the housekeeping team and assist with setup of meeting spaces and event areas.

The ideal candidate can work independently, pay close attention to detail, and provide courteous guest service while maintaining safety standards. Prior housekeeping experience is preferred.