Hotel Houseman: Guest Experience & Facilities Support

Think Hospitality; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Think Hospitality in Miami Beach is seeking a housekeeping team member to support Room Attendants, handle linen and supply tasks, and assist with guest requests. This role emphasizes reliability, meticulous cleanliness, and a strong guest service mindset in a fast-paced hotel environment.

Responsibilities include stocking carts, delivering amenities, assisting with deep cleaning, and helping in related areas as needed by management.

Qualifications

• Must be able to carry 75 lbs.
• Commitment to superior customer service and excellent customer service skills.
• Strong initiative and self-motivation.
• Fluency in job related English both verbal and non-verbal.

Responsibilities

• Assist room attendants with soiled linen and trash.
• Sweep and mop walkways, stairwells, vending areas and foyers.
• Clean and remove spots and spider mites from walls and doors.
• Obtain amenities and supplies, rotate mattresses and move furniture as assigned by manager.
• Maintain linen rooms in neat, orderly condition. Deliver items to suite on request.
• Assist in picking up dirty glasses and delivering clean glasses.
• Assist with special projects as directed by Management.
• Assist in deep cleaning of guest rooms by moving furniture and cleaning specific areas.
• Clean glass area on the balconies.
• Stock room attendant linen carts.
• Inspect linen closets for excess supplies.
• Collect and wash all glassware by running items in stewarding dishwasher.
• Keeps work area neat and clean.
• Assists in other areas assigned by manager such as lobby attendant, house attendant, and/or runner.
• Assists in the linen truck delivery.
• Assists in the linen chute when advised by manager.
• Moves furniture when requested by manager.
• Reports any safety concerns to manager.

Skills

Carry 75 lbs

Customer service

Initiative

Work under pressure

Fluent English

Job description

Think Hospitality in Miami Beach is seeking a housekeeping team member to support Room Attendants, handle linen and supply tasks, and assist with guest requests. This role emphasizes reliability, meticulous cleanliness, and a strong guest service mindset in a fast-paced hotel environment.

Responsibilities include stocking carts, delivering amenities, assisting with deep cleaning, and helping in related areas as needed by management.