Hotel Houseman - Comfort Mainstay Suites Hotel

Kingsley & Co.; Cincinnati (OH); On-site; USD 20,664 - 23,419; Full time

Job summary

A Cincinnati-based real estate firm is looking for a full-time Houseman to ensure cleanliness and support the housekeeping department for a hotel. Responsibilities include maintaining public areas, assisting with laundry, and responding to guest requests. Ideal candidates should be detail-oriented and able to lift up to 50 lbs. Flexible scheduling is necessary as the role requires working weekends and holidays. Join a company that values innovation and community focus in real estate development.

Qualifications

• Previous hotel or custodial experience preferred but not required.
• Flexible schedule including weekends and holidays.
• Frequent walking, bending, lifting, and standing.

Responsibilities

• Clean and maintain all public areas including lobby and restrooms.
• Assist with folding linens and maintaining organized laundry areas.
• Respond promptly to guest service calls.

Skills

Attention to detail

Ability to lift up to 50 lbs

Teamwork

Independent work

Job description

2347 Reading Rd, Cincinnati, OH 45202, USA

Job Type: Full time

Workspace: Full time, On Site

Pay: $15.00 - $17.00

Shift/ Schedule: 40 hour week, Monday - Sunday, Schedule may vary.

Experience: Previous Hotel Experience Preferred

About the Role

Property: Comfort Inn / MainStay Suites (Choice Hotels) Reports To: Executive Housekeeper / General Manager Status: Full-Time or Part-Time

Position Summary: The Houseman plays a critical role in maintaining the overall cleanliness, organization, and presentation of the hotel in accordance with Choice Hotels brand standards. This position supports the housekeeping department by ensuring public areas, back‑of‑house spaces, and supply operations are maintained to ensure an exceptional guest experience.

The Houseman helps ensure the property consistently meets or exceeds Choice brand cleanliness scores, QA inspections, and guest satisfaction expectations.

Responsibilities

• Public Area Maintenance:
  • Clean and maintain all public areas including lobby, hallways, elevators, stairwells, restrooms, fitness center, and guest laundry areas.
  • Ensure floors are vacuumed, mopped, and free of debris.
  • Clean glass, mirrors, and entry doors to brand presentation standards.
  • Remove trash and replace liners in all public areas.
  • Deliver linens, towels, and supplies to room attendants as needed.
  • Stock and organize housekeeping closets on each floor.
  • Collect and transport dirty linens to laundry area.
  • Assist with moving beds, furniture, and equipment as needed.
  • Support deep‑cleaning projects and preventive maintenance tasks.
• Laundry & Supply Management:
  • Assist with folding linens and maintaining organized laundry areas.
  • Monitor inventory of housekeeping supplies and notify management of shortages.
  • Ensure carts and storage areas are neat and compliant with brand standards.
• Guest Service & Brand Standards:
  • Maintain a professional appearance and demeanor at all times.
  • Greet guests courteously and assist with basic requests when needed.
  • Respond promptly to guest service calls (extra towels, blankets, etc.).
  • Follow all Choice Hotels cleanliness and safety protocols.
• Safety & Compliance:
  • Follow OSHA safety guidelines and proper chemical handling procedures.
  • Report maintenance issues, safety hazards, or damage immediately.
  • Assist in snow removal, exterior upkeep, and trash removal when required.
  • Ensure compliance with fire, safety, and health regulations.

Qualifications & Requirements

• Qualifications:
  • Previous hotel or custodial experience preferred but not required.
  • Ability to lift up to 50 lbs.
  • Strong attention to detail.
  • Ability to work independently and as part of a team.
  • Flexible schedule including weekends and holidays.
• Physical Requirements:
  • Frequent walking, bending, lifting, and standing.
  • Ability to push and pull housekeeping carts.
  • Exposure to cleaning chemicals and commercial equipment.
• Performance Expectations:
  • Support property in maintaining passing scores on Choice Hotels QA inspections.
  • Contribute to positive guest satisfaction survey scores.
  • Maintain consistent cleanliness and organization in all assigned areas.

About the Company

Kingsley + Co. is a minority‑owned real estate development firm based in Cincinnati, Ohio. We specialize in creating innovative, sustainable, and community‑focused developments that enhance the lives of residents and invigorate the neighborhoods we serve.

We’re a certified MBE and black‑owned business that approaches traditional commercial real estate with innovative and inclusive methods to grow and compete in today’s real estate market. Our portfolio includes hotels, multi‑family housing, mixed‑use developments, and more.

Kingsley + Co. is an equal opportunity employer. All applicants will be considered for internship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above description is not designed to cover or contain a comprehensive list of duties and responsibilities required. Duties & responsibilities may change or new ones may be assigned any time and without notice.