Hotel Houseman

Hilton Garden Inn San Antonio Airport; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel is seeking a dedicated houseperson who excels in customer service and is enthusiastic about ensuring guests have a pleasant stay. The role involves cleaning public areas and delivering requested items while maintaining high standards of service. Ideal candidates will have experience in housekeeping and a commitment to guest satisfaction.

Qualifications

• At least 1 year of experience as a houseperson or housekeeper preferred.
• Experience with a variety of cleaning products and techniques.

Responsibilities

• Clean and maintain guest rooms, hallways, furnishings, and lobby.
• Deliver requested amenities such as rollaway beds and cribs to guest rooms.
• Collect trash and soiled linen from assigned floors.

Skills

Customer Service

Time Management

Organization

Communication

Education

High School Diploma or GED

Job description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity! Responsibilities: • Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas • Retrieve clean linens from housekeeping storage facilities and distribute them to each floor • Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests • Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms • Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests Qualifications: • At least 1 year of experience as a houseperson or housekeeper preferred • Experience with a variety of cleaning products and techniques • Graduated high school, received GED or equivalent • Proven customer service experience with a strong guest-focused mentality • Hard worker with strong time management, organizational, and communication skills Compensation: $13 per hour

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